Senior Sales Engineer

Authentic8; Toronto; On-site; CAD 115,000 - 135,000; Full time

Job summary

A leading company in digital investigation solutions is seeking a Senior Sales Engineer to join their Sales team. The role involves engaging with customers during pre- and post-sales, managing technical requirements, and delivering impactful presentations. Candidates should have experience in pre/post-sales support, cybersecurity, and excellent communication skills. Competitive salary, benefits, and commission structure offered.

Benefits

Flexible time off

Competitive benefits

Bonuses

Qualifications

• Experience in pre/post-sales technical support.
• Experience with OSINT, threat hunting, or intelligence collection.
• Strong communication skills, both technical and business oriented.

Responsibilities

• Manage the full sales cycle for technical account management.
• Lead technical discussions and product demonstrations.
• Conduct in-depth product demos highlighting technical features.

Skills

Technical communication

Customer problem solving

Investigation tradecraft

Education

4+ years of enterprise pre-sales/post-sales experience

Experience in cybersecurity

Job description

Join to apply for the Senior Sales Engineer role at Authentic8 .

About Authentic8

At Authentic8, we empower organizations to redefine digital investigations with our industry-leading solution, Silo for Research. Our platform enables secure, anonymous investigations across the surface, deep, and dark web, supporting national security, law enforcement, and enterprises in uncovering critical insights while maintaining security.

Built on zero-trust principles and scalable infrastructure, Silo for Research addresses cybersecurity challenges, allowing investigators to work smarter, faster, and safer. Trusted by over 700 customers worldwide, our platform is transforming digital investigations.

Job Overview

We are seeking a Senior Sales Engineer to support our Sales team. The ideal candidate combines pre-sales support or SaaS implementation experience with investigation tradecraft or cyber defense expertise. Experience in cyber threat analysis, incident response, or financial investigations is a plus. The Sales Engineer will engage with customers during pre- and post-sales, identifying technical requirements and presenting solutions to meet customer needs. Collaboration with Inside Sales and Account Executives is essential to drive solution alignment and secure technical wins.

Requirements

• Experience in pre / post-sales technical support and investigation tradecraft
• Excellent written and spoken communication skills, including presentations
• Passion for solving customer problems and sharing relevant experiences
• Limited software development or technical integration skills

Responsibilities

• Manage full sales cycle for technical account management : identifying needs, deploying products, managing pilots, and addressing security and implementation questions
• Lead technical discussions and product demonstrations, engaging with both executives and IT specialists
• Conduct in-depth product demos highlighting technical features and investigation tradecraft
• Respond to RFIs and security questionnaires during procurement processes

Qualifications

• 4+ years of enterprise pre-sales / post-sales / technical support experience, preferably in cybersecurity
• Experience with investigation, OSINT, threat hunting, or intelligence collection
• Strong technical and business communication skills
• Comfortable presenting to individuals and groups
• C$115,000 - C$135,000 plus commission and equity

Salary will depend on location, skills, experience, and education.

Core Values & Principles

We offer flexible time off, competitive benefits, and bonuses. Authentic8 is an equal opportunity employer, welcoming applicants regardless of age, race, gender, or other protected characteristics.