Senior SaaS Implementation Lead | AI CX Architect

Netomi; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading AI solutions provider in Toronto is looking for a seasoned consultant to implement SaaS solutions effectively. You will need strong project management skills and familiarity with various technical tools. This position requires at least 8 years of experience, with a focus on optimizing performance in AI deployment and delivery. The role is pivotal for enhancing customer relations and ensuring successful project executions.

Qualifications

• 8-10 years of experience preferred in Project Management.
• 4 years in a SaaS-based organization essential for solution design.
• Experience with configuring SaaS platforms needed.

Responsibilities

• Scope projects and provide effort estimations and timelines.
• Lead discovery calls and work with cross-functional teams.
• Serve as a solution architect on complex projects.

Skills

Project Management

Client/Stakeholder Management

Strong Communication Skills

Data Analytics

Troubleshooting

Education

Experience in SaaS Implementation

Overall Experience 8-10 Years

Tools

SQL

JSON

API Integrations

Postman

Datadog

Swagger

Zapier

Job description

A leading AI solutions provider in Toronto is looking for a seasoned consultant to implement SaaS solutions effectively. You will need strong project management skills and familiarity with various technical tools. This position requires at least 8 years of experience, with a focus on optimizing performance in AI deployment and delivery. The role is pivotal for enhancing customer relations and ensuring successful project executions.