Senior Retail Sales Consultant — Lead & Delight

Tailored Brands, Inc.; Lethbridge; On-site; CAD 21,000 - 28,000; Full time

Job summary

Tailored Brands, Inc. in Alberta seeks a Senior Retail Sales Consultant to own the customer experience across retail, rental, custom, and omni-channel operations.

You will greet customers, build relationships through post-sale contact, demonstrate selling techniques for all segments, participate in team selling, assist with merchandising and stock counts, and support management when acting as the manager on duty.

Qualifications

• Customer-focused with a world-class experience mindset.
• Willingness to learn and adapt to new programs.
• Ability to consult with retail staff at all levels.
• Strong teamwork and positive work environment contribution.
• Experience in retail, rental, or omni-channel environments preferred.

Responsibilities

• Engage with a high-performing team through trust, commitment, and a focus on results.
• Build relationships with customers from greeting through post-sale contact.
• Demonstrate benchmark selling techniques for retail, custom clothing, and rentals.
• Encourage team selling and help achieve store metrics.
• Assist with merchandising, setup, and stock counts.
• Operate the cash register at the point of sale.
• Partner with store management to lead staff to achieve sales, service, and operational goals when acting as manager on duty.

Skills

Customer service

Adaptability

Communication

Team collaboration

Job description

Tailored Brands, Inc. in Alberta seeks a Senior Retail Sales Consultant to own the customer experience across retail, rental, custom, and omni-channel operations.

You will greet customers, build relationships through post-sale contact, demonstrate selling techniques for all segments, participate in team selling, assist with merchandising and stock counts, and support management when acting as the manager on duty.