Sales Associate

Staples; St. Albert; On-site; CAD 30,000 - 40,000; Full time

Benefits offered by this job

Associate Discount

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

A leading retail company in Canada is seeking enthusiastic individuals for customer service and sales roles. You will be responsible for enhancing customer engagement, driving sales, and ensuring a clean and safe environment. Preferred candidates have prior retail experience and strong communication skills. Join a dynamic team where you can develop your skills and enjoy benefits like an associate discount and recognition programs.

Qualifications

• 3 months to 1 year of prior retail experience preferred.
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement.
• Drive sales in furniture, technology, and supplies areas.
• Handle transactions using the Point of Sale (POS) system.
• Calmly de-escalate complex customer situations.
• Maintain a clean and safe store environment.

Skills

Customer service

Communication skills

Team collaboration

Job description

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some of what you need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Some of what you will get

• Associate Discount
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

• Job Identification 61959
• Job Category Retail Stores
• Locations 40-445 St. Albert Road, St. Albert, AB, T8N6T9, CA