Senior-Residence Concierge & Admin Support

Chartwell Retirement Residences; Calgary; On-site; CAD 22,000 - 33,000; Full time

Benefits offered by this job

Safe workplace

Competitive benefits

Leadership development

Welcoming culture

Job summary

Chartwell Retirement Residences in Calgary, AB seeks a Receptionist/Concierge to be the friendly face of our residence. You will greet residents, families, and visitors and handle clerical tasks with care and accuracy.

Responsibilities include answering phones, routing messages, managing mail, maintaining records, and supporting billing activities. You will help keep the residence safe, organized, and welcoming with empathy and teamwork.

Qualifications

• Requires a Grade 12 or equivalent.
• Must have experience in receptionist, clerical, or bookkeeping roles.
• Proficiency in Word and Excel; familiarity with office systems.

Responsibilities

• Welcome residents, families, and visitors, and respond to inquiries with care.
• Answer phones, route messages, and manage incoming and outgoing mail.
• Maintain accurate records, files, and office documentation.
• Assist with billing, accounts payable/receivable, and daily bank deposits.
• Support the team in keeping the residence safe, secure, and well-organized.
• Ensure health, safety, and confidentiality policies are always followed.

Skills

Communication

Customer service

Word & Excel

Multitask under pressure

Empathy with seniors

Teamwork

Education

Grade 12 or equivalent

Tools

Office software

Microsoft Word

Microsoft Excel

Job description

Chartwell Retirement Residences in Calgary, AB seeks a Receptionist/Concierge to be the friendly face of our residence. You will greet residents, families, and visitors and handle clerical tasks with care and accuracy.

Responsibilities include answering phones, routing messages, managing mail, maintaining records, and supporting billing activities. You will help keep the residence safe, organized, and welcoming with empathy and teamwork.