Concierge & Admin Specialist — Senior Living Residence

Chartwell Retirement Residences; Victoria; On-site; CAD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Leadership development opportunities

Warm, inclusive culture

Job summary

Chartwell Retirement Residences is seeking a friendly Receptionist/Concierge in Victoria to be the first point of contact for residents, families and guests. You will help manage the front desk, answer inquiries, and support day-to-day operations with a warm, professional presence.

You will handle mail, phones, basic accounting tasks, and maintain accurate records, ensuring confidentiality and safety in every interaction.

Qualifications

• Secondary school diploma (Grade 12) or equivalent.
• Experience in receptionist, clerical, or bookkeeping roles.
• Proficiency in Microsoft Word and Excel; office systems knowledge.
• Excellent communication and customer service skills.

Responsibilities

• Welcome residents, families, and visitors with warmth and care.
• Answer phones, route messages, and manage mail.
• Maintain records, files, and office documentation.
• Assist with billing and daily banking deposits.
• Support safety, organization, and confidentiality policies.

Skills

Communication

Customer service

Multitasking

Teamwork

Empathy

Education

Grade 12 or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Chartwell Retirement Residences is seeking a friendly Receptionist/Concierge in Victoria to be the first point of contact for residents, families and guests. You will help manage the front desk, answer inquiries, and support day-to-day operations with a warm, professional presence.

You will handle mail, phones, basic accounting tasks, and maintain accurate records, ensuring confidentiality and safety in every interaction.