Senior Project Manager - Enterprise Salesforce Implementations

fusionSpan; Toronto; Remote; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Project Manager to lead dynamic IT projects remotely. In this role, you will guide cross-functional teams through the project lifecycle, from initiation to launch, ensuring client satisfaction and project excellence. You will leverage your extensive project management experience and technical knowledge to deliver innovative solutions while navigating challenges in a fast-paced environment. This opportunity promises personal and professional growth within a supportive culture that values collaboration and innovation. If you thrive in a challenging setting and are passionate about leading teams to success, this position is perfect for you.

Benefits

Comprehensive Health Insurance

Dental & Vision

Life Insurance

Long Term Disability

Retirement Savings Match

Parental Leave

Paid Vacation

Paid Federal Holidays

Qualifications

• 5+ years of project management experience in a consulting environment.
• Strong technical background with agile methodologies and software development processes.

Responsibilities

• Lead medium and large-scale IT projects using Salesforce for innovative client solutions.
• Manage cross-functional teams and ensure project scope, budget, and schedule adherence.

Skills

Project Management

Stakeholder Management

Problem Solving

Risk Assessment

Agile Methodologies

Communication Skills

Leadership

Negotiation Skills

Education

Bachelor's Degree

Tools

Salesforce

Jira

Confluence

Google Drive

Asana

Job description

Senior Project Manager - Enterprise Salesforce Implementations

fusionSpan is a rapidly growing multinational information technology services company based in the USA. Recognized for our dynamic work culture and innovative solutions, we have earned accolades including Best Places to Work, and ranking in the Inc 5000 list of fastest-growing companies in America. At fusionSpan, we specialize in leveraging cutting-edge technologies to optimize our clients’ member experience.

This position is 100% remote.

As a Senior Project Manager at fusionSpan, you will lead cross-functional teams of Consultants, Software Engineers, and Designers on medium and large-scale IT projects from initiation to launch. The ideal candidate will have extensive experience in decision-making, problem-solving, stakeholder management, risk assessment and mitigation, project planning, sprint planning and grooming, and resource management. We are looking for a self-driven individual who excels in a challenging and dynamic work environment, adapts quickly to evolving project requirements, and is confident in their ability to lead projects to success.

Responsibilities:

• Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients.
• Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client.
• Plan complex projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement.
• Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success.
• Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements.
• Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly.
• Take full ownership of project decisions, ensuring alignment with client goals and fusionSpan's standards of excellence.
• Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively.
• Maintain high levels of client satisfaction by delivering seamless project experiences.
• Utilize and keep project management platforms up to date such as the PSA, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base.
• Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.
• Manage multiple projects simultaneously in a fast-paced consulting environment.

Required Qualifications:

• Strong technical background and understanding of agile methodologies, scrum, waterfall, and software development processes.
• Minimum 5 years of project management experience, with a proven track record of leading cross-functional teams on successful technical projects in a consulting environment.
• Experience managing project risks and controlling scope, budget, and schedule.
• Strong leadership, negotiation, communication (written, verbal, presentation), interpersonal, and creative problem-solving skills.
• Ability to adapt to project stakeholders and learn new technology quickly.
• Ability to prioritize tasks effectively and manage multiple projects and deadlines simultaneously.
• Detail-oriented and highly organized.

Preferred Qualifications:

• Salesforce or any enterprise CRM knowledge.
• Experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations.

What We Offer:

• Comprehensive Health insurance
• Dental & Vision
• Life Insurance
• Long Term Disability
• Accidental Death & Dismemberment insurance
• Retirement savings match
• 2 weeks of Parental Leave
• 15 days of paid vacation – increases with tenure
• 10 paid federal holidays

Culture Of Caring:

At fusionSpan, we prioritize both client satisfaction and the personal growth of our team members. We foster a culture of caring, respecting each other's diverse backgrounds and experiences, and delivering best-in-class solutions.

Application Process:

We welcome qualified candidates worldwide to apply for this position, as our job opportunities are not limited to specific regions. Please submit your resume and cover letter highlighting your relevant experience and why you'd be a great fit for fusionSpan.

fusionSpan provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, in compliance with federal, state, or local laws.

About FusionSpan:

fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

Our Company Values:

• Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication.
• Innovation: We are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs.
• Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued.

Seniority level:

Mid-Senior level

Employment type:

Full-time

Job function:

Project Management and Information Technology

Industries:

IT Services and IT Consulting