Senior Project Manager - Enterprise Salesforce Implementations

fusionSpan; Toronto; Remote; CAD 70,000 - 110,000; Full time

Job summary

Join a dynamic and rapidly growing multinational IT services company as a Senior Project Manager. In this fully remote role, you'll lead cross-functional teams to deliver innovative solutions, utilizing agile methodologies and the Salesforce platform. This position offers a unique opportunity to enhance your leadership skills while managing complex projects and ensuring high levels of client satisfaction. The ideal candidate will thrive in a fast-paced environment, adapt to evolving requirements, and drive projects to success. If you're ready to take your career to the next level and make a meaningful impact, this role is perfect for you.

Benefits

Comprehensive Health Insurance

Dental & Vision

Life Insurance

Long Term Disability

Retirement Savings Match

Paid Vacation

Paid Federal Holidays

Qualifications

• 5+ years of project management experience in a consulting environment.
• Strong technical background with agile methodologies and software development processes.

Responsibilities

• Lead cross-functional teams on medium and large-scale IT projects.
• Manage project scope, budget, and schedule while ensuring client satisfaction.

Skills

Project Management

Stakeholder Management

Problem Solving

Agile Methodologies

Leadership

Communication Skills

Risk Assessment

Education

Bachelor's Degree

Project Management Certification

Tools

Salesforce

Jira

Confluence

Google Drive

Asana

Job description

fusionSpan is a rapidly growing multinational information technology services company based in the USA. Recognized for our dynamic work culture and innovative solutions, we have earned accolades including Best Places to Work, and ranking in the Inc 5000 list of fastest-growing companies in America. At fusionSpan, we specialize in leveraging cutting-edge technologies to optimize our clients’ member experience.

This position is 100% remote.

As a Senior Project Manager at fusionSpan, you will lead cross-functional teams of Consultants, Software Engineers, and Designers on medium and large-scale IT projects from initiation to launch. The ideal candidate will have extensive experience in decision-making, problem-solving, stakeholder management, risk assessment and mitigation, project planning, sprint planning and grooming, and resource management. We are looking for a self-driven individual who excels in a challenging and dynamic work environment, adapts quickly to evolving project requirements, and is confident in their ability to lead projects to success.

Responsibilities:

• Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients.
• Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client.
• Plan complex projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement.
• Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success.
• Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements.
• Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly.
• Take full ownership of project decisions, ensuring alignment with client goals and fusionSpan's standards of excellence.
• Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively.
• Maintain high levels of client satisfaction by delivering seamless project experiences.
• Utilize and keep project management platforms up to date such as the PSA, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base.
• Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.
• Manage multiple projects simultaneously in a fast-paced consulting environment.

Required Qualifications:

• Strong technical background and understanding of agile methodologies, scrum, waterfall, and software development processes.
• Minimum 5 years of project management experience, with a proven track record of leading cross-functional teams on successful technical projects in a consulting environment.
• Experience managing project risks and controlling scope, budget, and schedule.
• Strong leadership, negotiation, communication (written, verbal, presentation), interpersonal, and creative problem-solving skills.
• Ability to adapt to project stakeholders and learn new technology quickly.
• Ability to prioritize tasks effectively and manage multiple projects and deadlines simultaneously.
• Detail-oriented and highly organized.

Preferred Qualifications:

• Salesforce or any enterprise CRM knowledge.
• Experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations.

What We Offer: (differs by country)

• Comprehensive Health insurance.
• Dental & Vision.
• Life Insurance.
• Long Term Disability.
• Accidental Death & Dismemberment insurance.
• Retirement savings match.
• 15 days of paid vacation – increases with tenure.
• 10 paid federal holidays.

Culture of Caring:
At fusionSpan, we prioritize both client satisfaction and the personal growth of our team members. We foster a culture of caring, respecting each other's diverse backgrounds and experiences, and delivering best-in-class solutions.

Application Process:
We welcome qualified candidates worldwide to apply for this position, as our job opportunities are not limited to specific regions. Please submit your resume and cover letter highlighting your relevant experience and why you'd be a great fit for fusionSpan.
fusionSpan provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, in compliance with federal, state, or local laws.

About fusionSpan

fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

Our Company Values:

• Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
• Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
• Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.