Sr. Services Project Manager

Dayforce; Canada; Remote; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking experienced Senior Project Managers to oversee multi-faceted implementations of a leading HCM solution. This role offers the chance to work remotely, managing diverse projects and collaborating with teams globally. You will play a crucial role in ensuring client satisfaction and successful project delivery while fostering a supportive and growth-oriented environment. If you are solution-oriented and passionate about making a strategic impact, this is the perfect opportunity for you to thrive in a dynamic, innovative setting.

Benefits

Comprehensive wellness initiatives

Excellent time away from work programs

Volunteer days

Competitive pay and benefits

Qualifications

• 2+ years of Dayforce implementation experience.
• 4+ years of experience in project management.
• PMP/PMI certification preferred.

Responsibilities

• Manage customer specific engagements to implement Dayforce HCM solutions.
• Drive delivery of services according to scope, timeline, and budget.
• Coach and mentor the project team to success.

Skills

Dayforce implementation

Project management

Change management

Business process mapping

SQL

Education

Bachelor’s degree

Tools

SalesForce.com

SAP

Oracle HR/Payroll

PeopleSoft

Kronos

Job description

Posted Wednesday, April 30, 2025 at 4:00 AM | Expires Tuesday, July 1, 2025 at 3:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better TM - Reflects our commitment to employees, customers, partners and communities globally.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada.

About the opportunity

The Services Group provides dedicated and continuous remote yet hands-on, solution oversight to guide clients through the technical aspects of Dayforce implementation. Our team helps clients achieve a positive go-live experience by monitoring the project and aligning it with everyone’s primary goal – using Dayforce effectively and near-effortlessly from day one. Comprised of consultants working independently on client projects around the world, our Services group is connected by a sense of camaraderie, we are grounded in a sense of belonging and an amazing remote-work culture.

As we undergo an exciting growth period, we are looking for experienced Senior Project Managers who can oversee multi-faceted, multi-location implementation projects; people who are solution-oriented, proactive, change management experts.

You will make a profound contribution to the work we do with clients, working in close collaboration with internal and external teams to manage deliverables, executive level communications, timelines, and budgets. You will oversee and manage multipleprojects for enterprise clients with more than 6,000 employees.

What you’ll get to do

• Manage customer specific engagements to implement Dayforce HCM solutions
• Drive the delivery of services according to the agreed upon scope, timeline and budget and ensures a high level of customer satisfaction
• Manage multiple concurrent projects, working closely with consultants in a matrix environment and interacting with Education, Product Management, Support and R&D to ensure delivery
• Build a constructive working relationship with the customer and is accountable for deliverables, timeline, and budget, as well as coaching the project team to success
• Deliver Organizational Readiness consulting in support of Ceridian’s Organizational Readiness toolkit
• You will apply Dayforce’s methodology to manage multiple concurrent projects ensuring quality, on-time, and on-budget implementation. You will act as the project governance checkpoint between the Dayforce and Customer Sponsors, ensuring leadership on both sides know what actions they need to take, obtaining sign-off on key decisions to keep things moving forward
• You will maintain open lines of communication, availability, and approachability with your customers, securing high satisfaction by delivering projects on time and on-budget. You will influence and motivate the customer project sponsors, having the tough conversations around responsibilities, ownership, and delivery deadlines, verifying and securing buy-in and commitment to accountabilities
• You will coach, mentor, and motivate the team, fostering a collaborative remote and onsite environment across Dayforce and customer team members. You will actively support the growth of your direct reports, conducting formal and informal one-to-ones, performance reviews, setting individual objectives, and assisting with career development.
• You will enhance your skills and knowledge, as well as that of your team and your customers, contributing to the enhancement of Dayforce implementation methodology and PMO, providing feedback on tools and templates, and implementing best practices based on experience, insights, and new learnings

Skills and experience we value

• You have 2+ years of Dayforce implementation experience
• You have a Bachelor’s degree
• You have 4+ years of experience in project management
• You have 2+ years of experience in an HCM SAAS environment
• You have a PMP/PMI certification
• You are proficient with the MS Office Suite and have exposure to relational databases and SQL
• You have worked with one or more of the following applications: Dayforce, SalesForce.com, an ERP such as SAP, Oracle HR/Payroll, PeopleSoft, JD Edwards; and an HRIS such as Kronos, Workbrain, etc
• You have expertise in:
  • Managing multiple matrixed projects, ideally software implementations in a SaaS / Cloud computing environment
  • Business process mapping
  • Change management
  • Consulting with c-level executives and upper management to communicate implementation project issues, solutions, and work arounds

What would make you really stand out

• You know how to work closely with customers to understand the problems they are trying to solve
• You use different tools to make connections and nurture open communication
• You can gain trust, influence decisions, and teams, and work with internal and external contributors and stakeholders at any level
• You can quickly come up to speed on your customers' business practices and industry to host teaching sessions that empower users to understand and engage with the system
• You want to make a strategic, measurable impact on the success of customer projects, the growth of teams, and the global scaling of an exciting HCM organization focused on making work life better for all

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here:https://www.dayforce.com/be-aware-of-recruiting-fraud