Senior Product Manager, AI-Driven Revenue Ops

Suger, Inc.; Vancouver; On-site; CAD 130,000 - 180,000; Full time

Benefits offered by this job

Monthly office stipends

Healthcare coverage

Equity package

Job summary

Suger, Inc. in Vancouver seeks a Senior Product Manager to own the roadmap for Insulin, our AI-driven revenue-automation product. You will shape strategy, product design, and execution from the ground up, turning complex revenue workflows into reliable, intuitive experiences for customers.

Join a fast-moving, startup-minded team and partner with engineering, Customer Success, and solutions to ship AI-powered features, track adoption and outcomes, and continuously improve the product.

Qualifications

• 4+ years of Product Management or Product Design experience in technology, ideally within B2B SaaS, developer platforms, or enterprise software, with a portfolio or track record demonstrating strong product and design judgment.
• Track record of shipping AI-powered features to production, with strong judgement around where automation creates value and where human oversight is necessary to earn user trust.
• Strong product design sensibility, with an eye for interaction details, intuitive workflows, and polished user experiences, not just requirements and specifications.
• Comfort with technical complexity, including systems such as billing infrastructure, APIs, data pipelines, or fintech and compliance workflows.
• Excellent communicator and cross-functional partner, able to work effectively with engineering, GTM, and customers to turn complex problems into clear product decisions.
• Startup mindset, with a bias toward action, comfort with ambiguity, and a strong sense of ownership from customer discovery through launch and iteration.

Responsibilities

• Own the product roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows, with a focus on building AI-powered products that meaningfully improve how customers operate.
• Design end-to-end user journeys and product experiences for AI-powered workflows, bringing strong product taste to every interaction.
• Partner closely with engineering to turn AI capabilities into reliable production features, balancing customer impact, system reliability, model behavior, and engineering complexity.
• Define and track success metrics including adoption, accuracy, efficiency gains, and customer outcomes, using both quantitative data and qualitative feedback to guide product iteration.
• Work closely with Customer Success and solutions teams to gather qualitative and quantitative feedback and occasionally support onboarding.

Skills

Product management

Product design

AI features shipping

Cross-functional collaboration

Startup mindset

Technical fluency

Job description

Suger, Inc. in Vancouver seeks a Senior Product Manager to own the roadmap for Insulin, our AI-driven revenue-automation product. You will shape strategy, product design, and execution from the ground up, turning complex revenue workflows into reliable, intuitive experiences for customers.

Join a fast-moving, startup-minded team and partner with engineering, Customer Success, and solutions to ship AI-powered features, track adoption and outcomes, and continuously improve the product.