Senior Product Consultant

Altis Technology; Toronto; On-site; CAD 75,000 - 100,000; Full time

Job summary

A leading technology firm is seeking a Senior Product Consultant for a short-term contract in Toronto. This role will focus on enhancing a commercial real estate database system, requiring strong collaboration with various teams and a background in Agile methodologies. Ideal candidates have significant experience in product support within technology environments, showcasing excellent communication and problem-solving skills.

Qualifications

• 3-4 years of experience in product support or business analysis.
• Familiarity with Agile/Scrum methodologies.
• Experience with Azure DevOps or similar tools.

Responsibilities

• Assist in leading grooming meetings and documentation tracking.
• Collaborate with teams to ensure user stories meet acceptance criteria.
• Engage in agile ceremonies like daily stand-ups.

Skills

Communication

Problem-Solving

Time Management

Organizational Skills

Leadership

Education

Bachelor's Degree

Tools

Azure DevOps

Job description

We have an exciting short-term contract opportunity for a Senior Product Consultant in Toronto. This is a 3-month contract opportunity to work with one of Canada's leading commercial real estate brokerages. The Senior Product Consultant will play a key support role in the ongoing enhancement and improvement process for our client's proprietary commercial real estate property database system and associated tools. The Senior Product Consultant will collaborate closely with a Business Systems Analyst and interface with both a third-party development team and an internal application developer.

• Hours : 40 hours per week, Monday to Friday 9 : 00 AM to 5 : 00 PM
• Office : Downtown Toronto
• Duration : 12 weeks total
• Focus : Executing defined product initiatives and supporting the Agile development process rather than setting strategic direction.

Roles and Responsibilities

• Assist in leading weekly grooming meetings, ensuring agendas are followed and discussions are productive.
• Ensure meeting takeaways, action items, and decisions are accurately logged and tracked.
• Review user stories and escaped defects within Azure DevOps to ensure they are clearly documented and meet defined standards.
• Collaborate with the Business Systems Analyst and development teams to ensure user stories and escaped defects are thoroughly tested and meet acceptance criteria and requirements.
• Support the communication of changes to business users through drafting sprint release email communications and release notes.
• Assist with sprint and feature planning to ensure already identified and prioritized work is correctly organized and documented for development cycles.
• Conduct research and analysis for new features identified by the Product Lead, focusing on scalable, cost-effective design solutions, and documenting detailed requirements.
• Assist in gathering user feedback to inform the requirements gathering and design research process for planned features.
• Act as a liaison between the Product Lead, the Business Systems Analyst, the third-party development team (for the primary database system), and the internal application developer (for smaller associated tools).
• Engage in team agile ceremonies such as daily stand-ups, sprint reviews, and retrospectives.

Qualifications and Skills

• Bachelor's Degree preferred with 3-4 years of relevant experience in product support, business analysis, or a similar role within a technology or software development environment. In lieu of a degree, a combination of experience and education will be considered.
• Familiarity with Agile / Scrum methodologies and working with development teams.
• Experience working with Azure DevOps or similar agile project management tools (Jira, etc.) for documentation and tracking.
• Strong organizational skills and attention to detail, particularly in documentation and tracking action items.
• Excellent written and verbal communication skills, with the ability to clearly articulate technical information to business users and vice-versa.
• Ability to collaborate effectively with team members (Business Systems Analyst, developer) and stakeholders.
• A proactive and inquisitive mindset with the ability to conduct research and synthesize information to document requirements.
• Experience in the commercial real estate industry or with property data systems is an asset, but not strictly required.

Must Haves & Key Project Experience

• Project Management : Proficiency in methodologies like Agile, Scrum.
• Communication : Strong verbal and written communication skills for stakeholder engagement.
• Leadership : Ability to lead cross-functional teams and drive project vision.
• Problem-Solving : Critical thinking and decision-making skills to address challenges.
• Time Management : Prioritization and efficient management of project timelines.
• Experience in managing software development projects.
• Background in launching products from concept to market.
• Experience with stakeholder management and cross-department collaboration.
• Familiarity with data analysis and using metrics for project success evaluation.

We're an equal opportunity employer committed to increasing diversity and inclusion in today's workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.

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