Senior Payroll Specialist (Bilingual)

Vensure Employer Solutions; Westmount; Hybrid; CAD 75,000 - 85,000; Full time

Job summary

Vensure Employer Solutions is seeking a Senior Payroll Specialist in Westmount, Canada. In this role, you will handle full-cycle payroll processing and be the first line of escalation for client issues. You will also lead special projects to enhance payroll efficiency while collaborating across departments.

The ideal candidate will have 5+ years of experience in payroll using multi-provincial Canadian software and must be fully bilingual in French and English. This position offers a hybrid work arrangement with 3 fixed in-office days.

Qualifications

• 5+ years of experience in payroll, especially with multi-provincial Canadian software.
• Strong decision-making skills under pressure.
• Proactive approach to process improvement.

Responsibilities

• Manage full-cycle payroll processing.
• Act as the first point of escalation for client inquiries.
• Collaborate on strategic payroll improvement projects.
• Ensure compliance with multi-provincial regulations.

Skills

Bilingual (French and English)

Advanced payroll processing

Problem-solving under pressure

Education

PCP or PLP certification

Tools

Multi-provincial Canadian payroll software

Job description

Elevate your payroll career as a Senior Payroll Specialist. Beyond processing complex compliance cycles, you will act as the first line of escalation for critical client issues, lead special optimization projects directly alongside the Payroll Supervisor, and deepen your technical expertise in automated workflows.

• Compensation: $75,000 - $85,000 CAD / year
• Work Arrangement: Hybrid (3 fixed days in office~ Tuesday, Wednesday, and Thursday)
• Location: 4269 St Catherine West, Westmount, Canada

What You'll Do (The Core Focus)

• Advanced Processing~ Manage full-cycle payroll processing for our premier client base, handling advanced overrides, manual tax overrides, and void management.
• Lead Issue Resolution~ Act as the first point of escalation for complex technical or client service inquiries, troubleshooting HRIS and payroll discrepancies with urgency.
• Drive Special Projects~ Collaborate directly with the Payroll Supervisor on strategic initiatives to improve payroll SOPs and workflow efficiency.
• Cross-Functional Collaboration~ Partner with internal departments to solve system issues and maintain flawless compliance with multi-provincial Canadian regulations.

What You Bring

• Credentials~ PCP or PLP certification is required.
• Language~ Fully bilingual and proficient in both French and English.
• Experience~ 5+ years of dedicated payroll experience, specifically handling multi-provincial Canadian payroll software.
• Leadership Traits~ Superior logic, decision‑making capabilities under pressure, and a proactive attitude toward process improvement and cross‑functional problem‑solving.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.