Senior Payroll Specialist, Bilingual

Roman Health Pharmacy LLC; Westmount; On-site; CAD 75,000 - 85,000; Full time

Job summary

Roman Health Pharmacy LLC is looking for a Senior Payroll Specialist in Montreal. You will manage full-cycle payroll processing, resolve client issues, and collaborate on payroll process improvements.

The ideal candidate has over 5 years of payroll experience, proficiency in Canadian payroll software, and is fully bilingual in French and English. The role offers a hybrid work arrangement, requiring presence in the office three days a week.

Qualifications

• PCP or PLP certification is required.
• Fully bilingual and proficient in both French and English.
• 5+ years of dedicated payroll experience, specifically handling multi-provincial Canadian payroll software.

Responsibilities

• Manage full-cycle payroll processing for clients, handling advanced overrides.
• Act as first point of escalation for complex client inquiries.
• Collaborate on strategic initiatives to improve payroll processes.
• Partner with departments to solve system issues and ensure compliance.

Skills

Advanced payroll processing

Client service problem-solving

Cross-functional collaboration

Process improvement

Bilingual (French and English)

Education

PCP or PLP certification

Tools

HRIS systems

Multi-provincial Canadian payroll software

Job description

The Opportunity

Elevate your payroll career as a Senior Payroll Specialist. Beyond processing complex compliance cycles, you will act as the first line of escalation for critical client issues, lead special optimization projects directly alongside the Payroll Supervisor, and deepen your technical expertise in automated workflows.

• Compensation: $75,000 – $85,000 CAD / year
• Work Arrangement: Hybrid (3 fixed days in office: Tuesday, Wednesday, and Thursday)
• Location: 4269 St Catherine West, Westmount, Canada

What You'll Do (The Core Focus)

• Advanced Processing: Manage full-cycle payroll processing for our premier client base, handling advanced overrides, manual tax overrides, and void management.
• Lead Issue Resolution: Act as the first point of escalation for complex technical or client service inquiries, troubleshooting HRIS and payroll discrepancies with urgency.
• Drive Special Projects: Collaborate directly with the Payroll Supervisor on strategic initiatives to improve payroll SOPs and workflow efficiency.
• Cross-Functional Collaboration: Partner with internal departments to solve system issues and maintain flawless compliance with multi-provincial Canadian regulations.

What You Bring

• Credentials: PCP or PLP certification is required.
• Language: Fully bilingual and proficient in both French and English.
• Experience: 5+ years of dedicated payroll experience, specifically handling multi-provincial Canadian payroll software.
• Leadership Traits: Superior logic, decision-making capabilities under pressure, and a proactive attitude toward process improvement and cross-functional problem-solving.