Senior Patient Care Manager, NICU & Pediatrics Programs

Mackenzie Health; Vaughan; On-site; CAD 110,000 - 140,000; Full time

Job summary

Mackenzie Health in Vaughan, Ontario seeks a Patient Care Manager for NICU, Pediatrics, and related outpatient programs. You will coordinate care areas, manage resources, and align services with the organization’s vision. Strong leadership and RHPA knowledge are essential.

The role requires a nursing degree with licensing, clinical leadership experience, and a focus on exceptional patient and staff experiences in a dynamic health-care environment.

Qualifications

• Registered nursing degree or equivalent with RN licence in Ontario.
• Experience leading clinical teams in pediatrics, NICU or maternal/fetal medicine settings is preferred.
• Demonstrates knowledge of RHPA legislation and patient safety policies.
• Strong analytical and problem solving capabilities applied to policy and practice.
• Excellent written and verbal communication; respectful, confidential environment.

Responsibilities

• Coordinate and direct NICU, pediatrics, genetics, urgent care and related clinics.
• Lead human and fiscal resources to ensure high quality, efficient patient care.
• Collaborate with medical director, educators and allied health to implement strategic plans.
• Model Mackenzie Health values and foster a high performing, inclusive team.
• Guide staff through performance issues and implement evidence-based practice changes.

Skills

Clinical leadership

Interpersonal skills

Communication

Coaching/mentoring

Change facilitation

Analytical thinking

Team building

Patient/customer focus

Decision making

Education

Baccalaureate Degree in Nursing or regulated health field

Nurse Certificate of Competence (CNO)

Job description

Mackenzie Health in Vaughan, Ontario seeks a Patient Care Manager for NICU, Pediatrics, and related outpatient programs. You will coordinate care areas, manage resources, and align services with the organization’s vision. Strong leadership and RHPA knowledge are essential.

The role requires a nursing degree with licensing, clinical leadership experience, and a focus on exceptional patient and staff experiences in a dynamic health-care environment.