Senior Operations Lead - Courier Logistics

DHL Express; Mount Hope; On-site; CAD 70,000 - 90,000; Full time

Job summary

DHL Express in Mount Hope, Ontario seeks a Sr Operations Supervisor to lead daily pick-up, handling and delivery operations, driving productivity and cost efficiency. You will implement procedures, monitor performance and provide reports to management, while guiding the Supervisor team.

The role emphasizes hands-on leadership, safety, and collaboration with the Sales resource team to deliver customer service solutions in a fast-paced courier environment.

Qualifications

• 3 years' warehouse/on road operations experience in the courier industry.
• College or University designation in an appropriate discipline.
• Knowledge of Dangerous Goods/WHMIS as applicable to operations.

Responsibilities

• Recruits, orients, trains, schedules, manages and discipline for operations staff.
• Establishes productivity, quality and cost measurements to achieve results.
• Ensures timely handling of outgoing freight daily per standards.
• Completes reports for management (schedules, payroll, safety, etc).
• Maintains safety and security programs and compliance.

Skills

Leadership

Communication

Problem solving

PC skills

Time management

Organizational skills

OSH Act knowledge

Education

College or University designation in an appropriate discipline

Job description

DHL Express in Mount Hope, Ontario seeks a Sr Operations Supervisor to lead daily pick-up, handling and delivery operations, driving productivity and cost efficiency. You will implement procedures, monitor performance and provide reports to management, while guiding the Supervisor team.

The role emphasizes hands-on leadership, safety, and collaboration with the Sales resource team to deliver customer service solutions in a fast-paced courier environment.