Senior Operations Associate, 12-month contract

Canada Life Group; London; On-site; CAD 43,000 - 65,000; Full time

Benefits offered by this job

Career development assistance (up to $

Health and dental benefits

Volunteer day

Pension and share ownership

Job summary

Canada Life in London, ON is seeking a Senior Operations Associate on a 12-month contract to accurately process mutual fund transactions and support distribution partners. The role involves coordinating with advisors, ensuring trades are in good order, and adhering to regulatory guidelines.

A strong attention to detail and written communication are essential. The position offers a base salary that is disclosed as a range, with additional total rewards discussed during recruitment.

Qualifications

• Excellent written communication skills.
• Attention to detail.
• Team player committed to achieving team objectives.
• Self-motivated and enjoys a busy work environment.
• Ability to meet strict daily deadlines.

Responsibilities

• Process complex transactions to mutual fund accounts.
• Review transactions entered by advisors.
• Communicate with advisors to turn 'not in good order' trades into 'in good order' trades.
• Understand mutual fund industry, regulatory guidelines, and fund company processes.
• Track and report activity.
• Meet service standards to minimize financial impact.

Skills

Written communication

Attention to detail

Team player

Ability to meet deadlines

Self-motivated in busy environment

Education

IFIC Operations/Investment Funds Course (asset)

Job description

Senior Operations Associate, 12-month contract

Description:

Temporary Full Time

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This is a temporary full-time position for a 12-month contract.

Reporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund accounts in support of our distribution partners.

What you will do:

• Processing complex transactions to mutual fund accounts
• Reviewing transactions entered by advisors
• Communicating with advisors' requirements to turn "not in good order" trades into "in good order" trades
• Understanding the mutual fund industry, regulatory guidelines, Quadrus and fund company business processes
• Tracking and reporting activity
• Meeting service standards to minimize financial impact

What you will bring:

• Completion of the IFIC Operations and/ or Investment Funds Course is an asset
• Previous experience in a role communicating with Advisors is an asset
• Working knowledge of the mutual fund industry, regulatory guidelines and Quadrus & fund company business processes is an asset
• Excellent written communication skills
• Attention to detail
• Team player committed to achieving team objectives
• Self-motivated and enjoy a busy work environment
• Ability to meet strict daily deadlines
• Ability to organize and prioritize daily responsibilities

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The base salary for this position is between $43,400 - $65,100 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

• Health & Wellness: Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

• Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.

• Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options.

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity: We provide a workplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

Learn moreabout Canada Life .

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Location:

London, ON, CA