Senior Office Administrator - Hunter Dental

Dentalcorp Health Services LTD.; Markham; On-site; CAD 39,000 - 41,000; Full time

Job summary

Hunter Dental in Markham is seeking a Dental Administrator to join our busy practice. The role focuses on greeting patients, scheduling, records management, and billing with insurance claims. A clinical background and 3+ years of dental admin experience are required, along with proficiency in dental software.

This full-time position operates under a modern, patient-centric team environment. Hours include a Monday–Friday schedule with occasional Saturday coverage; compensation is competitive with

Qualifications

• Minimum 3 years of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is required.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

Skills

Dental Administration

Tools

Dental software programs

Job description

Get to Know Us

Hunter Dental has proudly served the Markham community for over 65 years. Our welcoming, family-focused practice combines modern dental technology with personalized, comprehensive care for patients of all ages. We're passionate about building lasting relationships with our patients and creating a supportive, collaborative environment where our team can thrive.

Schedule

Full-Time: Monday: 8:00am - 5:00pm Tuesday: 10:00am - 7:00pm Wednesday: 8:00am - 5:00pm Thursday: 8:00am - 5:00pm Friday: 8:00am - 4:00pm (ONE Saturday/month: 8:00am - 1:00pm)

Grow Without Limits

We'll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms.

Brilliant Rewards

Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program.

Build Your Career with Us

Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth.

Culture & Flexibility

Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth.

Salary

The wage for this Dental Administrator position is $28-$30/hour depending on skills, experience, and location.

Your Role

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You

• Minimum 3 years of Dental Administration experience is required
• Experience with dental software programs is required
• Clinical background is required

Eligibility and Work Authorization

Candidates must be legally authorized to work in Canada.

Our Commitment to Diversity

We are committed to building a workforce that reflects the diversity of the communities and patients we serve.

Our Purpose

Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes.

Future Vision

We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.