Senior Manager, Operations

Cadillac Fairview; Golden Horseshoe; On-site; CAD 90,000 - 120,000; Full time

Job summary

Join a leading company as a Senior Manager, Operations, responsible for maintaining first-class property operations. You'll lead teams, manage budgets, and ensure compliance with safety standards while fostering a positive work environment. This role offers a chance to make a significant impact in a dynamic setting with a focus on professional growth and community transformation.

Benefits

Competitive benefits

Pension

Opportunities for growth

Qualifications

• At least 10 years of operations management experience, with 5 in supervisory roles.
• Thorough knowledge of electrical / mechanical systems and safety compliance.

Responsibilities

• Manage activities of direct reports to achieve department goals.
• Prepare and implement annual operating expense and capital budgets.
• Ensure compliance with all EHS regulatory and corporate standards.

Skills

Communication

Problem Solving

Leadership

Analytical

Customer Service

Education

Undergraduate degree in engineering

Professional certification in RPA or FMA

Tools

Vision FM

Word

Excel

Gmail

Job description

Join to apply for the Senior Manager, Operations role at Cadillac Fairview

Role impact :

To maintain and operate the Property in a first-class manner within operating budget guidelines while providing an excellent working environment for our office tenants, retail customers, and employees.

What you will deliver :

• Manage the activities of all direct reports to ensure the timely achievement of department goals, within prescribed policies, procedures, and standard business practices.
• Provide regular motivation and mentoring to all staff to encourage ongoing professional development for succession planning purposes. Interact closely with property, portfolio, and national approved consultants, suppliers, and service providers.
• Oversee the work of all Operations staff through daily interaction with managers, supervisors, and bi-weekly staff meetings to ensure responsibilities are completed timely and accurately, fostering a positive work environment.
• Prepare and implement annual operating expense and capital budgets for building operations, reviewing past expenses, determining future needs, and monitoring actual expenditures to maximize revenues within budgets.
• Authorize and process all property operation expenses within approved guidelines, ensuring proper expense allocation and that operations stay within budgets.
• Ensure all mechanical, electrical, and Life Safety Systems operate as designed by conducting inspections and planning long-term equipment replacements for safety and health.
• Develop and administer comprehensive preventative maintenance schedules using in-house systems.
• Assist in the design of major additions or renovations, focusing on operational aspects.
• Review tenant drawings and operational lease items, obtaining budget pricing as needed.
• Focus on reducing operating costs through efficiency and energy conservation without compromising customer satisfaction.
• Promote a safe working environment through accident prevention strategies.
• Ensure compliance with all EHS regulatory and corporate standards, emphasizing energy and waste minimization.

What your strengths are :

• Exceptional communication skills and the ability to develop strong stakeholder relationships.
• Ability to engage with senior management internally and externally.
• Proficiency in continuous improvement methodologies like Six Sigma or Lean, with leadership in these areas.
• Proven people management and development skills, inspiring teams to excel.
• Strong problem-solving, analytical, and decision-making skills.
• Critical thinking, with the ability to develop and execute action plans.
• Collaborative leadership, capable of soliciting advice and making decisions.
• Innovative problem-solving skills and forward thinking.
• Ability to work in a fast-paced, multi-tasking environment.
• Strong business acumen and strategic translation skills.
• Attention to detail, consistency, and resourcefulness.
• Customer service orientation throughout the team.
• Excellent organizational and time management skills.
• Experience with Union negotiations.
• Strong reporting and proposal writing skills.
• Team-oriented attitude.

What you need to succeed :

• Undergraduate degree or equivalent in engineering (mechanical / electrical).
• Professional certification in RPA or FMA (BOMI).
• At least 10 years of operations management experience, with 5 in supervisory roles, ideally in large, complex commercial properties.
• Thorough knowledge of electrical / mechanical systems, maintenance, and safety compliance.
• Understanding of preventative maintenance and service software (e.g., Vision FM).
• Strong financial management and lease administration knowledge.
• Proficiency in Word, Excel, and Gmail.

Why you should join us :

At Cadillac Fairview, we've been transforming communities for over 50 years. We are committed to building leaders, offering interesting work, a great culture, and opportunities for growth. We reward excellence and values-based behavior with competitive benefits and a pension. Join us to make a difference!

Our actions are guided by our CF Values : Aim Higher, Own Your Expertise, Collaborate Effectively, Engage with Empathy, and Embrace Change. We celebrate diversity and are an equal opportunity employer. Reasonable accommodations are available during the recruitment process.

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