Senior Manager, Laboratory Operations

JP Laboratories; Mississauga; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Manager of Laboratory Operations to lead and enhance laboratory efficiency. This pivotal role involves overseeing Quality Control and Microbiology departments, ensuring adherence to GMP/GLP standards, and fostering a culture of quality and compliance. The ideal candidate will possess a strong background in laboratory management, with a keen focus on operational excellence and regulatory compliance. You will be instrumental in driving continuous improvement and managing client relationships globally. If you are a strategic leader with a passion for quality in the pharmaceutical sector, this opportunity is perfect for you.

Qualifications

• 8-10 years of management experience in a laboratory and pharmaceutical environment.
• Strong leadership and team supervision skills are essential.

Responsibilities

• Oversee daily operations of the Quality Control department.
• Ensure compliance with cGMP regulatory standards.

Skills

Leadership Skills

Time Management

Attention to Detail

Negotiation Skills

Conflict Management

Mentoring and Coaching

Education

University Degree in Chemistry or Pharmaceuticals

Tools

MS Office

ChemStation

MassHunter

Job description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from JP Laboratories

CEO | World's Leading Leader 2024 (WCRC) / Top 10 Business Leaders in Canada - 2021 (CEO Insights)/NATA Excellence Award in Entrepreneur Category…

The Senior Manager of Laboratory Operations is responsible for overseeing all aspects of the laboratory’s operations, providing leadership, direction, and administration for JPL. As a key member of the management team, this position reports directly to the company President and serves as the executive head of the laboratory.

In this role, the Senior Manager will lead, coach, and guide the Quality Control and Microbiology departments, ensuring strict adherence to GMP/GLP standards while promoting timely and efficient work processes. The individual will be accountable for fostering a high-performance culture that upholds quality and regulatory compliance across the facility.

How will you make an impact?

The Senior Manager, Laboratory Operations will oversee daily operations of the QC lab, ensuring efficient analytical testing and close collaboration with Operations, Clients, and the Management team. This role will involve handling interactions with regulatory agencies and leading both regulatory and client audits.

The Senior Manager will maintain awareness of, and ensure compliance with, accreditation standards for laboratories at the international, national, or provincial level. The role will uphold Good Manufacturing Practices (GMP) as the benchmark for operational standards.

The ideal candidate will leverage their management skills to optimize performance, teamwork, and effectiveness within JP Laboratories. This includes ensuring the timely analysis of materials in compliance with Health Canada, ISO (9001, 17025), and other relevant regulatory guidelines. The Senior Manager will provide leadership in implementing laboratory best practices, driving continuous improvement, and acting as a resource for management, staff, and clients on scientific, technical, and quality matters.

Additionally, the ideal candidate will contribute technical expertise to the preparation of quotes and manage client relationships, both current and prospective, on a global scale. Responsibilities include facilitating meetings, setting agendas, prioritizing work, and tracking projects from start to finish.

What will you do?

• Oversee, manage, and ensure the efficient day-to-day operations of the Quality Control department.
• Ensure all testing processes and departmental documentation comply with cGMP regulatory standards.
• Participate in and/or lead meetings to provide input on timelines, potential compliance issues, and other QC-related activities.
• Review, modify, and approve Quality Control agreements, client method protocols, and reports.
• Review methods and prepare cost quotations for method transfers, verifications, validation, development, and stability programs.
• Troubleshoot instrument issues and recommend corrective actions.
• Provide testing proposals to clients, outlining recommended actions and next steps, ensuring that all suggestions are understood as recommendations with the client responsible for final decisions.
• Proofread and prepare proposals for various issues and submissions.
• Review and sign off on instrumentation and computer validation/calibration reports, monthly PM/calibration schedules, written stability protocols, and approve SOPs.
• Conduct routine reviews of JPL policies, procedures, and processes to ensure alignment with quality systems.
• Gain a thorough understanding of the equipment and test systems used in the laboratory, QC and validation protocols, and their applicability to JPL clients.
• Ensure the laboratory maintains a customer-focused approach.
• Manage annual license renewals, including DEL, site license (if needed), micro license, ISO 9001, and ISO 17025.

How will you get here?

• A university degree in a chemistry related field (Pharmaceuticals, Chemistry) is required, along with a minimum of 8-10 years of experience in a management/operational role within a laboratory and pharmaceutical environment.
• Strong leadership skills and experience in supervising technical teams are essential.
• Proven time management skills and a keen attention to detail, with the ability to manage and coordinate teams and projects in a fast-paced environment.
• In-depth knowledge of cGMP, ICH, EP, and USP requirements.
• Ability to identify business opportunities and a strong understanding of the Canadian and North American marketplaces.
• Proven management experience in areas such as finance, human resources, quality management, change management, evaluation, planning, and resource utilization.
• Demonstrated success in engaging and empowering teams to work towards common goals.
• Exceptional verbal and written communication skills.
• Well-developed negotiation, conflict management, and resolution skills.
• Self-directed, highly motivated, and capable of managing multiple priorities and tight deadlines.
• Proven mentoring and coaching abilities.
• Proficiency with business software (e.g., MS Office) and technical software (e.g., ChemStation, MassHunter).
• Ability to create, interpret, and utilize scientific tables, charts, and graphs.
• Extensive knowledge of QC analytical testing principles, particularly in the testing of NHP and DIN products.
• In-depth understanding of testing protocols, equipment requirements, and analytical instrumentation.

The above position is only open to Permanent Residents and Canadian citizens. To apply, please send your resume and cover letter to [e-mail]. We appreciate the interest of all applicants. However, only those selected for an interview will be contacted.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing
• Pharmaceutical Manufacturing