Senior Manager, Client Programs & Market Recognition

Norton-Rose-Fulbright; Toronto; Hybrid; CAD 128,000 - 159,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Norton Rose Fulbright Canada seeks a Client Programs Senior Manager to lead market recognition initiatives, manage high-profile directory submissions, and oversee award nominations, advancing the firm's profile and strategy.

You will mentor the team, advise leadership on opportunities, and partner with cross-functional leaders to implement technology and process improvements. This role is hybrid, centered in Toronto, with engagement across Canada.

Qualifications

• 7+ years in marketing, business development within law or professional services.
• Experience leading and developing a team in a deadline-driven environment.
• Proven ability to influence senior stakeholders and drive initiatives.
• Experience managing submissions to leading legal ranking and award programs.
• Strong research, analytical, and writing skills.

Responsibilities

• Lead the planning and execution of award, directory, and league table submissions to support firm strategy and market position.
• Analyze ranking and award outcomes, identify trends and opportunities, and provide recommendations to improve market positioning.
• Provide day-to-day direction, mentorship, and quality assurance for team members involved in directories, awards, and related initiatives.
• Advise leadership on market recognition opportunities, risks, and performance.
• Partner with the Client Programs Director to identify and implement technology and process improvements across the function.
• Develop submission best practices, templates, and processes, driving continuous improvement across programs and methodology.
• Develop communications strategy to maximize the visibility and impact of rankings, awards, and other recognition.
• Work closely with the broader Clients & Markets team, including matter management, pursuits, and demand generation teams.

Job description

Norton Rose Fulbright Canada seeks a Client Programs Senior Manager to lead market recognition initiatives, manage high-profile directory submissions, and oversee award nominations, advancing the firm's profile and strategy.

You will mentor the team, advise leadership on opportunities, and partner with cross-functional leaders to implement technology and process improvements. This role is hybrid, centered in Toronto, with engagement across Canada.