Senior Luxury Cashier & Guest Experience Lead

Tapestry (Coach/Kate Spade); Vaughan; On-site; CAD 42,000 - 52,000; Full time

Job summary

Coach is seeking a retail associate in Vaughan, Canada to welcome guests, drive sales, and uphold brand standards. You will engage customers at the cashwrap, promote services and gifts cards, and help maintain store presentation.

The role requires luxury retail experience or strong sales aptitude, English fluency, and tech comfort with POS systems and iPad. You will learn our policies, support training, and respond with integrity and teamwork in a fast-paced environment.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Knowledge of fashion trends and competitors; read price sheets.
• Proficient with POS systems and basic computer use (iPad/laptop).
• Strong English language proficiency.

Responsibilities

• Greet customers and act as an Insider Program ambassador.
• Engage customers at cashwrap and in line; assess needs and provide solutions.
• Capture customer information accurately and securely.
• Handle cash/media accurately and deliver purchases.
• Assist with cashier training and report equipment issues.
• Maintain SKU accuracy, Cashwrap organization, and cleanliness.
• Promote gift cards and add-ons.

Skills

Sales experience

English proficiency

Tech savvy

Customer focus

Tools

POS operation

Mobile POS (iPad)

Walkie-talkie

Job description

Coach is seeking a retail associate in Vaughan, Canada to welcome guests, drive sales, and uphold brand standards. You will engage customers at the cashwrap, promote services and gifts cards, and help maintain store presentation.

The role requires luxury retail experience or strong sales aptitude, English fluency, and tech comfort with POS systems and iPad. You will learn our policies, support training, and respond with integrity and teamwork in a fast-paced environment.