Senior Living Operations Leader

Lev Senior Living; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A senior living organization in Toronto is seeking a passionate General Manager responsible for overall operations and success. This role involves ensuring exceptional customer service, managing the budget, and engaging with the community to maintain high occupancy rates. The ideal candidate has over 3 years in leadership roles, strong financial management skills, and excellent communication abilities. If you have a passion for improving seniors' lives and leading by example, we would like to hear from you.

Qualifications

• Minimum 3 years experience in progressive leadership roles.
• Knowledgeable of the RHA and other regulatory authorities for Retirement Living.
• Experience with unionized employee relations.

Responsibilities

• Ensure exceptional customer service for residents.
• Manage annual budget to meet financial targets.
• Engage with community to support sales and occupancy rates.
• Resolve resident and family concerns.

Skills

Leadership

Customer service

Coaching

Interpersonal skills

Financial management

Sales/Marketing

Community engagement

Communication (English)

Tools

MS Office

MS Teams

Job description

A senior living organization in Toronto is seeking a passionate General Manager responsible for overall operations and success. This role involves ensuring exceptional customer service, managing the budget, and engaging with the community to maintain high occupancy rates. The ideal candidate has over 3 years in leadership roles, strong financial management skills, and excellent communication abilities. If you have a passion for improving seniors' lives and leading by example, we would like to hear from you.