Senior Living Concierge: Warm Guest Services & Tours

Sienna Living; Oshawa; On-site; CAD 21,000 - 29,000; Part time

Benefits offered by this job

Salary & vacation

Health & dental benefits

SOAR program

Employee Share Purchase Plan

Continuous learning

Welcoming culture

Job summary

Sienna Senior Living is seeking a Concierge for Aspira Bartlett Oshawa 55+ Lifestyle Apartments in Oshawa, Ontario. The role focuses on building relationships with residents and providing personalized assistance to ensure comfort, dignity, and respect in daily living.

You will greet visitors, support with tours, document issues, and work with team members to uphold a warm, welcoming home for seniors. Ontario work eligibility and clearances apply.

Qualifications

• Experience delivering warm, high-quality customer service to residents, families, visitors, and staff.
• Strong problem-solving and complaint-resolution skills.
• Accurate documentation of issues and appropriate escalation when needed.

Responsibilities

• Build rapport with residents, families, and visitors, offering personalized assistance.
• Greet visitors, guide them through mini-tours, and ensure they feel welcome.
• Maintain records and handle cash-related documentation with attention to detail.

Skills

Customer service

Problem-solving

Documentation

Cash handling

Administrative support

Microsoft Excel

Microsoft Word

PowerPoint

Communication

Empathy

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Sienna Senior Living is seeking a Concierge for Aspira Bartlett Oshawa 55+ Lifestyle Apartments in Oshawa, Ontario. The role focuses on building relationships with residents and providing personalized assistance to ensure comfort, dignity, and respect in daily living.

You will greet visitors, support with tours, document issues, and work with team members to uphold a warm, welcoming home for seniors. Ontario work eligibility and clearances apply.