Senior Living Concierge: Create Joy & Comfort

Sienna Living; Barrie; On-site; CAD 15,000 - 29,000; Full time

Benefits offered by this job

Competitive salary and vacation

Health & Dental benefits

SOAR (Share Ownership and Reward)

Employee Share Purchase Plan

Continuous learning and growth

Welcoming culture

Job summary

Sienna Senior Living is seeking a Concierge for our Barrie location. You will build rapport with residents, families and visitors, offering personalized assistance and guided tours to ensure every guest feels valued and supported.

You will maintain records, handle cash-related documentation, and provide clerical support to managers in a warm, professional environment. You will be part of a team that believes in dignity, respect, and meaningful daily living for Canada’s seniors, with

Qualifications

• Excellent communication and problem-solving skills.
• Ability to document issues and escalate when needed.
• Warm, high-quality customer service to residents, families, visitors, and team members.

Responsibilities

• Cultivate rapport with residents, families and visitors.
• Provide personalized assistance and guided tours.
• Greet visitors and address needs promptly.
• Maintain accurate records and support administrative tasks.
• Assist managers with clerical tasks and computer support.

Skills

Customer service

Communication

Diplomacy

Problem solving

Documentation

Cash handling

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Sienna Senior Living is seeking a Concierge for our Barrie location. You will build rapport with residents, families and visitors, offering personalized assistance and guided tours to ensure every guest feels valued and supported.

You will maintain records, handle cash-related documentation, and provide clerical support to managers in a warm, professional environment. You will be part of a team that believes in dignity, respect, and meaningful daily living for Canada’s seniors, with