Senior Labour & Employee Relations Leader

TVO Ontario Educational Comms. Authority; Toronto; On-site; CAD 90,000 - 100,000; Full time

Job summary

TVO Ontario Educational Communications Authority in Toronto is seeking a Labour and Employee Relations Manager to provide practical labour and employee relations support in a highly unionized environment.

This role advises leaders on collective agreement interpretation, grievances, investigations, performance management, and conflict resolution while supporting a constructive, collaborative labour relations culture.

Qualifications

• Minimum 5 years in a multi-union public sector environment.
• Experience leading investigations, grievances and negotiations.
• Interest and experience applying AI in HR.
• CHRP or CHRL designation is an asset.
• Strong knowledge of Ontario labour and employment legislation.
• Experience supporting grievance management, workplace investigations, discipline, and performance management.
• Strong research, analytical and writing skills.
• Able to manage multiple priorities in a fast-paced setting.
• Strategic and hands-on capability with a continuous improvement mindset.
• Strong service orientation and professional judgment.

Responsibilities

• Provide day-to-day labour and employee relations advice to managers and People & Culture colleagues, including guidance on collective agreement interpretation, employment legislation, policies, past practice and risk-informed options.
• Support the administration of TVO’s policies and collective agreements by helping leaders address issues related to discipline, performance management, attendance, accommodation, restructuring, workforce planning, terms and conditions of employment and other workplace matters.
• Work collaboratively with union representatives, managers and internal stakeholders to resolve employee relations issues and grievances in a fair, constructive and timely manner, including participation in grievance meetings, labour-management discussions and follow-up actions.
• Conduct fact-finding, workplace reviews and investigations related to employee concerns, policy breaches, discipline, respectful workplace matters and other labour and employee relations files; prepare clear documentation, findings and recommended next steps.
• Research, analyze and prepare background materials for collective bargaining, grievance responses, arbitration preparation, settlement discussions and labour relations planning, including comparator research, trend analysis and documentation review and share recommendations with the Director, Labour and Employee Relations.
• Support the implementation of negotiated settlements, collective agreement changes and labour relations commitments by coordinating with People & Culture, Total Rewards, HRIS, Payroll, Finance and operational leaders as required, ensuring downstream impacts are understood and implemented accurately.
• Help develop and deliver manager resources, communications and informal training and coach leaders to strengthen their confidence in managing within a unionized and non-unionized environment and applying People & Culture policies consistently.
• Monitor relevant labour and employment legislation and emerging labour relations practices to support compliance and continuous improvement on matters related to employment standards, labour relations, occupational health and safety, human rights and accessibility, short term disability, accommodations and attendance management.
• Maintain accurate file documentation, notes, reports and records that support informed decision-making, timely follow-up and defensible labour and employee relations outcomes.
• Apply conflict resolution, facilitation and mediation skills to support effective workplace problem-solving and maintain respectful working relationships with employees, leaders, union partners and colleagues.

Skills

Interpersonal communication

Conflict resolution

Investigation

Grievance management

Negotiation

Policy interpretation

Analytical writing

Discretion and diplomacy

Multi-stakeholder collaboration

Education

Post-secondary education in HR/IR/Labour Relations or related discipline

Job description

TVO Ontario Educational Communications Authority in Toronto is seeking a Labour and Employee Relations Manager to provide practical labour and employee relations support in a highly unionized environment.

This role advises leaders on collective agreement interpretation, grievances, investigations, performance management, and conflict resolution while supporting a constructive, collaborative labour relations culture.