Employee & Labour Relations Manager

Perley Health; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

Perley Health in Ottawa, Ontario seeks an experienced leader to guide a team of Human Resources professionals in Employee and Labour Relations within a unionized health-care setting.

You will coach leaders, support conflict resolution, monitor HR metrics, and contribute to positive employee engagement and well-being. The role requires a Bachelor’s degree and at least five years in ER/IR with three years leading staff; knowledge of disciplinary and bargaining processes is essential.

Qualifications

• Bachelor's or higher in Industrial Relations, Human Resources Management, Psychology, or related field.
• Minimum five years of Employee and Labour Relations in a unionized workplace (health care sector preferred).
• Minimum three years of leadership experience, including staff supervision, coaching and performance management.
• Extensive knowledge of ER/IR and unionized workplace dynamics.
• Strong conflict management and dispute resolution skills.

Responsibilities

• Provides leadership and guidance to a team of Human Resources professionals.
• Coaches leaders in conflict management and maintains positive workplace relationships and constructive union-management relations.
• Monitors and evaluates HR metrics to identify areas for improvement.
• Provides guidance on workplace accommodations and disability management.
• Contributes to creating a positive employee experience by championing engagement, well-being, attendance, and retention initiatives.
• Supports grievance resolution process including research, writing grievance replies, and preparing memoranda of settlements.
• Reviews and advises on disciplinary matters including termination letters and related documentation for consistency and compliance.
• Supports collective bargaining processes including research, drafting bargaining proposals, costing proposals, and maintaining bargaining records.

Skills

Leadership

Conflict management

Employee relations

Coaching

Performance management

Grievance resolution

Education

Bachelor's degree in Industrial Relations/HR

Job description

• Provides leadership and guidance to a team of Human Resources professionals
• Coaches leaders and administrators in conflict management and maintains positive workplace relationships and constructive union-management relations
• Monitors and evaluates Human Resources metrics to identify areas for improvement
• Provides guidance on workplace accommodations and disability management
• Contributes to creating a positive employee experience by championing initiatives and projects that enhance employee engagement, well-being, attendance, and retention
• Supports grievance resolution process including conducting research, writing grievance replies, preparing memoranda of settlements.
• Reviews and advises on disciplinary matters including termination letters, and related documentation to ensure consistency and compliance.
• Supports collective bargaining process including conducting research, writing bargaining proposals, costing bargaining proposals, and maintaining collective bargaining records.
• Bachelor's degree in Industrial Relations, Human Resources Management, Psychology, or other relevant specialization;
• A minimum of five years of experience in Employee and Labour Relations in a unionized workplace is required (health care sector strongly preferred);
• Minimum three (3) years of leadership experience, including staff supervision, coaching and performance management.
• Extensive knowledge of the areas of expertise listed above;
• Significant experience in conflict management and dispute resolution; and