Senior IT Support & Data Analyst

TD Bank Group; Toronto; On-site; CAD 60,000 - 84,000; Full time

Job summary

TD Bank Group in Toronto, Ontario, is seeking a skilled technology professional to support and optimize our critical applications. You will resolve incidents, manage production issues, and collaborate with business and technology partners to ensure reliable service delivery.

The role emphasizes production support, incident management, and release coordination within a dynamic financial services environment. Opportunity for growth within Technology Solutions at TD Bank Group.

Qualifications

• Undergraduate degree or Technical Certificate required.
• Must-have skills: SQL, Unix, strong OS experience.
• Experience with incident/problem resolution and production support.

Responsibilities

• Provide incident and problem resolution with timely client communication.
• Maintain production stability and monitor applications to meet availability targets.
• Coordinate packaging and release of new applications with minimal business impact.
• Collaborate with stakeholders to improve production performance and deployment efficiency.
• Deliver day-to-day production support and accurate issue tracking.

Skills

SQL

Unix

Operating systems

Incident management

Production support

Problem resolution

Data analysis

Stakeholder management

Azure

Education

Undergraduate degree or Technical Certificate

Azure certification

Data analyst certification

Job description

TD Bank Group in Toronto, Ontario, is seeking a skilled technology professional to support and optimize our critical applications. You will resolve incidents, manage production issues, and collaborate with business and technology partners to ensure reliable service delivery.

The role emphasizes production support, incident management, and release coordination within a dynamic financial services environment. Opportunity for growth within Technology Solutions at TD Bank Group.