Senior Internal Communications Advisor

Fonction publique de l'Ontario; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

The Ontario Public Service is seeking a Senior Internal Communications Advisor to inform, inspire and engage employees across the ministry. You will serve as a trusted adviser, developing and delivering strategic internal communications for the Ministry of Transportation, in partnership with the Deputy Minister's office and senior leaders.

You will lead planning, provide expert advice, apply political acuity to anticipate issues, oversee newsletters and intranet content, and drive cross-ministry

Qualifications

• Lead strategic internal communications plans aligned with ministry goals.
• Provide expert communications advice to senior leaders and partners.
• Develop engaging newsletters and intranet content for employees.

Responsibilities

• Lead the communications planning team in developing, coordinating and implementing strategic internal communications plans and initiatives.
• Provide expert communications advice and support to ministry partners, program teams and senior leaders to develop effective strategies and consistent messaging.
• Apply political acuity to assess the organizational environment and timely, employee-focused communications.
• Lead or participate in ministry-wide or inter-ministerial communication and marketing initiatives.
• Oversee development, editing and publication of internal newsletters and intranet content with high-quality messaging.

Skills

Strategic communications

Digital storytelling

Multimedia content

Audience engagement

Project management

Job description

Apply By: Monday, October 5, 2026 11:59 pm EDT

Use the power of storytelling and strategic communications to inform, inspire and engage employees across the Ministry of Transportation

Do you enjoy developing and leading innovative communications and creating engaging employee experiences? If the answer is yes, read more below and apply today!

As the Senior Internal Communications Advisor at the Ministry of Transportation, you will serve as a trusted communications advisor, helping bring the ministry's vision, priorities and culture to life for employees across Ontario. Working closely with the Deputy Minister's office, senior leaders and ministry partners, you will develop and deliver engaging communications, provide strategic advice and support leadership communications across the organization.

About the hiring manager

Kimberly Truong is passionate about creating a workplace where people can do their best work and feel valued for their contributions. She fosters an environment built on collaboration, respect and trust, encouraging team members to bring forward new ideas and perspectives. Committed to supporting staff growth and development, she empowers team members to achieve their professional goals while contributing to ministry priorities and delivering meaningful results.

About the job

In this role, you will:

• lead the communications planning team in developing, coordinating and implementing strategic internal communications plans and initiatives
• provide expert communications advice and support to ministry partners, program teams and senior leaders to develop effective strategies and consistent messaging
• apply political acuity to assess the organizational environment, anticipate emerging issues and provide strategic communications advice to support effective, timely and employee-focused communications
• lead or participate in ministry-wide or inter-ministerial communication and marketing initiatives
• oversee the development, editing and publication of internal newsletters and intranet content, ensuring high-quality, accessible and consistent messaging

What you bring to the team

Strategic and digital communications skills

• understand the theories, techniques and processes used to develop and deliver integrated multimedia communications through internal and external channels, including digital and video storytelling content, and traditional communications products
• plan, coordinate and manage strategic internal communications plans and initiatives in alignment with ministry goals and objectives, including employee awareness, engagement and organizational priorities
• apply knowledge of digital communications trends, audience behaviours and emerging platforms to enhance the effectiveness and reach of communications initiatives
• understand ministry strategic directions, programs, policies and priorities, and provide advice and communications support on emerging, sensitive and contentious issues

Research and analytical skills

• identify and assess organizational trends, emerging issues and communications considerations
• provide strategic advice based on research and analysis
• investigate and assess the relevance of information and emerging issues/trends

Project management and leadership skills

• lead and/or participate in cross-branch teams, ministry, and cross-ministry projects/committees
• plan and coordinate concurrent projects to meet deadlines
• evaluate strategic communication plans/strategies for short/long-term impact on audience and ensure consistency with ministry goals and objectives
• build effective relationships with senior leaders and ministry partners to support communications initiatives and secure approvals

Writing, editing, and presentation skills

• prepare strategic communications materials that support awareness, understanding and alignment with ministry priorities, programs and initiatives
• provide strategic communications advice to senior management, ministry policy and program staff
• develop presentations that communicate key messages, support organizational objectives and facilitate understanding and engagement on communications initiatives and ministry priorities
• write, edit and tailor communications products for a variety of audiences and channels, ensuring clarity, consistency and accessibility

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more

Our comprehensive compensation and benefits package includes:

• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services

Additional information:

Apply by:

Monday, October 5, 2026 11:59 pm EDT

Association of Management, Administrative and Professional Crown Employees of Ontario

Communications; Marketing and Creative Services

• Customize your cover letter and resume to the qualifications listed on the job ad.Using concrete examples, you must show how you demonstrated the requirements forthis job. We rely on the information you provide to us.
• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
• If you require a disability related accommodation in order to participate in the recruitment process, please ContactUs to provide your contact information. Recruitment services team willcontact you within 48 hours.

Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.