Manager, Operational Planning

Fonction publique de l'Ontario; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Performance-based pay

Defined-benefit pension

Comprehensive benefits

Vacation and leave options

Job summary

Ontario Public Service is seeking a Manager, Operational Planning to lead planning, coordination, and delivery of key operational and business support functions. This role provides strategic advice to senior leadership, oversees critical projects, and supports informed decision-making through analysis and engagement.

Join a dynamic team where your leadership, analytical thinking, and ability to transform complex information into clear, actionable insights will strengthen organizational

Qualifications

• Proven leadership experience coaching, mentoring, and developing staff.
• Strong analytical skills to assess complex issues and synthesize data.
• Ability to provide concise strategic advice to senior leaders and stakeholders.

Responsibilities

• Lead the development, implementation, and evaluation of strategic business and operational plans.
• Provide strategic advice on operational priorities, emerging issues, and risks.
• Analyze complex information and data into clear briefings and recommendations.
• Coordinate briefing materials, presentations, and decision-support products.
• Build relationships with internal and external partners for collaboration and issue resolution.
• Lead strategic projects and oversee operational functions including HR, communications, IT, and regulatory practices.

Skills

Leadership

Strategic thinking

Analytical skills

Communication

Relationship management

Job description

Apply By: Thursday, September 24, 2026 11:59 pm EDT

Ministry of Labour, Immigration, Training and Skills Development

Lead strategic operations that advance organizational excellence

Are you a collaborative leader with strong strategic business acumen and experience delivering results in a complex policy or regulatory environment?

The Office of the Fairness Commissioner is seeking a Manager, Operational Planning to lead the planning, coordination, and delivery of key operational and business support functions. This role offers an opportunity to provide strategic advice to senior leadership, oversee critical projects and operational priorities, and support informed decision-making through analysis, planning, and effective engagement.

Join a dynamic and purpose-driven team where your leadership, analytical thinking, and ability to transform complex information into clear, actionable insights will be essential to strengthening organizational performance and delivering meaningful results.

The Ontario Public Service: Strengthening Ontario, together.

A career in the Ontario Public Service is driven by a passion for creating a stronger Ontario. If you share this ambition, we are fostering a diverse, equitable, and inclusive workplace where employees have the tools and opportunities they need to be fulfilled and inspired to move Ontario forward. Our leaders enjoy:

• Purpose-driven culture: Be part of a dynamic leadership team dedicated to serving 15 million Ontarians. Your leadership will drive long-term impact and contribute to public service excellence.
• Empowering work environment: Thrive in an inclusive and diverse workplace that reflects the population we serve. Enjoy a culture of holistic well-being, flexibility, and safety, with tailored work arrangements to suit your life stage. Our modern, friendly, and accessible workplaces support you in bringing your authentic self to work and exploring your full potential.
• Expansive leadership opportunities: Benefit from endless growth opportunities, mentorship, and the chance to lead across various sectors. In the Ontario Public Service, your leadership journey can span multiple ministries and functions.
• Recognition and Rewards: Your efforts will be recognized both formally and informally, ensuring you feel valued and supported. We offer competitive salaries with performance-based pay, a defined-benefit pension plan, and comprehensive benefits that support your holistic wellness. Enjoy a range of vacation and leave options, along with access to employee and family assistance programs and inclusive counselling services.

About the job

At the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. As a leader, you'll be at the forefront of creating a dynamic work environment that sparks innovation, fosters collaboration, and champions inclusivity. We value a diverse, anti-racist, and accessible workplace where everyone feels safe and respected. By embracing these values, you'll help build a vibrant team culture where every individual can thrive. Your leadership will inspire and motivate your team to achieve their best, aligning their efforts with our strategic vision.

To succeed in this role, you will:

• Lead the development, implementation, and evaluation of strategic business and operational plans.
• Provide strategic advice and recommendations on operational priorities, emerging issues, and organizational risks.
• Analyze and synthesize complex information and data into clear, concise briefings, reports, and recommendations for senior leadership.
• Coordinate the preparation of briefing materials, presentations, and other products to support informed decision-making.
• Build and maintain strong relationships with internal and external partners to support collaboration, information-sharing, and issue resolution.
• Lead strategic projects and oversee operational functions, including human resources, communications, information technology, and regulatory practices.
• Provide inclusive and collaborative leadership by coaching, mentoring, and supporting a high-performing team.

Meet Your New Team

The Office of the Fairness Commissioner is a regulatory arm's-length agency of government that promotes fair, transparent, objective, and impartial registration practices across Ontario's regulated professions and skilled trades. Working with regulatory bodies and government partners, the office assesses registration processes, provides guidance and recommendations, supports compliance with legislative requirements, and helps drive continuous improvement to ensure qualified individuals have fair access to professional registration.

Why Join Us

• Build and maintain meaningful partnerships with regulatory leaders and stakeholders across Ontario's professions and skilled trades, with exposure to 41 regulatory bodies.
• Use your leadership skills to coach, mentor, and develop staff, helping to build capacity and shape a high-performing team.
• Work in a well-organized, strategic environment where thoughtful planning, clear priorities, and effective coordination support successful outcomes.
• Enjoy varied and engaging work, with opportunities to tackle new challenges and priorities every day.

What you bring to the team

Leadership Experience

• Proven leadership experience coaching, mentoring, and developing staff to deliver results
• Demonstrated ability to foster a collaborative, inclusive, and high-performing team culture
• Knowledge of HR policies, practices, directives, and collective agreements to support workforce management and employee development
• Experience implementing government policy, preferably, regulatory policy, by working with an arm's-length agency

Strategic Thinking and Analytical Skills

• Strong analytical skills to assess complex issues, synthesize information and data, and develop strategic recommendations
• Knowledge of regulatory policy and operations and proven ability to work with regulated entities through influence and collaboration
• Strategic thinker with the ability to identify broader implications and align regulatory actions with organizational priorities

Business Planning and Operational Expertise

• Knowledge of business planning, operational planning, performance measurement, and service delivery frameworks
• Experience leading the development, implementation, and evaluation of business and operational plans
• Demonstrated ability to manage multiple projects, priorities, and resources while delivering high-quality results

Communication and Relationship Management

• Strong written and verbal communication skills, including the preparation of briefings, presentations, reports, and correspondence
• Proven ability to provide concise, strategic advice to senior leaders and stakeholders
• Strong relationship management skills, with the ability to build partnerships and influence outcomes

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

Think this role could be right for you?

We're here to support you every step of the way. These short videos can help you feel confident and prepared:

• Navigating Our Hiring Process – Get a clear overview of each stage in our structured hiring process so you know what to expect and how to prepare.
• Application Preparation Tips – Learn how to showcase your leadership experience in ways that align with how we evaluate applications during the screening stage.

Take a few minutes to explore these resources. They're designed to set you up for success.

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy