Senior Information Technology Audit and Compliance Specialist

City of Toronto; Toronto; Hybrid; CAD 106,000 - 134,000; Full time

Job summary

An established industry player is seeking a Senior IT Audit and Compliance Specialist to enhance their IT Governance and Quality Management programs. This role involves planning and implementing strategies to ensure compliance and quality across IT services, conducting audits, and collaborating with various departments. The ideal candidate will have a strong background in IT auditing, excellent analytical skills, and a passion for technology. With a commitment to diversity and inclusion, this opportunity offers a flexible hybrid work environment and a comprehensive benefits package, making it an exciting chance to contribute to a vital public service.

Benefits

Flexible work approach

Membership in TTC defined pension plan

Comprehensive health, dental, and vision package

Support for professional development

Qualifications

• Must have a recognized professional auditing or information systems certification.
• Several years of experience in IT or IT audit environment required.

Responsibilities

• Plan, coordinate, and implement IT Governance and Quality Management programs.
• Conduct audits and assist internal/external auditors with ITS-related audits.

Skills

Communication

Planning and Organizing

Conflict Management

Specialized Expertise

Auditing

Presentation Skills

Analytical Skills

Education

Post-secondary education in MIS, Computer Science, or Computer Engineering

Training in Canadian Quality criteria for the Public Sector

Tools

Quality Management Standards (IEEE, NQI, ISO, CMM)

Data Extraction and Analysis Tools

Job description

Career Opportunities: Senior Information Technology Audit and Compliance Specialist (10696)

Requisition ID 10696 - Posted - Information Technology Services (20000014) - Testing & Quality Assurance (30000035) - Job Opportunity

JOB INFORMATION
Requisition ID: 10696
Number of Vacancies: 1
Department: Information Technology Services (20000014) - Testing & Quality Assurance (30000035)
Salary Information: $106,597.40 - $133,315.00
Pay Scale Group: 10SA
Employment Type: Regular
Weekly Hours: 35
Shift: Day
Posted On: January 20, 2025
Last Day to Apply: February 3, 2025
Reports to: Manager, IT Quality Management

The Toronto Transit Commission (TTC), North America's third largest transit system, has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities. This plan continues the TTC’s legacy of delivering service to hundreds of millions of customers a year.

What You Will Do

You will play a key role in planning, coordination, and implementation of the ITS Department's IT Governance and Quality Management program; ensuring the overall integrity and coherence of the program and its effectiveness in support of business goals; and performing quality program and customer/business satisfaction audits. This position requires a passion for technology, process automation, and IT Risk Governance to ensure ITS delivers measurable value and services that meet or exceed performance goals.

You will champion IT good practices, ensuring that standards/policies are measurable and consistently followed within the department. The position contributes to the development of strategies and processes related to IT Governance, IT Risk Management, and IT Performance/Value Management while leading or supporting IT Compliance initiatives and activities. The position is also responsible for conducting or coordinating special investigations and audits, and assisting internal and external auditors with ITS-related audits.

You will be responsible for IT Governance by participating in cross-functional IT Governance activities, setting objectives, deliverables, and milestones; assisting with IT policy and standard management; monitoring, measuring, and reporting key IT governance performance indicators; and coordinating governance activities with other TTC groups.

You will look after Quality Management by contributing to the development, implementation, and maintenance of a comprehensive Quality Management program for all quality-critical processes within ITS; assisting in creating policies and procedures to support the Quality Management program and improve processes across ITS functions; participating in the development of technical standards with relevant sections of ITS and aiding in designing key processes and integrating IT processes.

You will analyze issues, conduct risk assessments, and develop detailed review plans with defined objectives, scope, and timelines, conduct quality system audits, follow up on corrective actions, and ensure system effectiveness and compliance.

You will assist in formulating Quality Management objectives, establishing audit priorities, and creating work plans and budgets, and support the development of departmental policies, audit methodologies, and techniques.

In addition to the above, you will be responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed in accordance with the Ontario Human Rights Code and Related Orders.

What Skills You Bring

• Communicate in a variety of mediums
• Plan and organize activities/projects to meet section and organizational goals
• Manage conflict
• Demonstrate specialized expertise and knowledge in the assigned field
• Audit systems, processes, and products
• Create and deliver presentations in various formats
• Apply analytical skills

What Qualifications You Bring

• Completion of post-secondary education in MS/MBA/BS/BE in MIS, Computer Science, or Computer Engineering, or the equivalent, combined with several years of directly related experience working in an IT or IT audit environment.
• Training in Canadian Quality criteria for the Public Sector is preferred.
• Sound knowledge of IT audit principles, along with knowledge in all aspects of IT practices and standards, business and project management principles and methods involved with quality management principles, methodologies, and practices.
• Sound knowledge of investigation techniques, data extraction and analysis tools, as well as current trends in auditing, IT Governance, risk assessment and control theory, and information technology (IT).
• Demonstrated experience in planning, implementing, and maintaining Quality Management programs (IEEE, NQI, ISO, CMM, etc.), developing standards and processes, establishing, maintaining, and analyzing IT Performance Measurement.
• Knowledgeable of IT Governance, COBIT, ITIL Process Methodology, Project Quality Management, code review, Software Development Life Cycle, Requirements Review and Development, and Software Testing.
• Highly developed analytical, problem-solving, organizational, and report writing skills.
• Leadership capacity, strong interpersonal and conflict resolution skills, and excellent oral, written, and presentation communication skills.
• Must have a recognized professional auditing or information systems certification i.e., PMP, CGEIT, CRISC, CISA, CISM, and/or CISSP or equivalent.
• Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers.
• Seasoned experience in the field of IT auditing, systems development & implementation, contract administration, or project management, with exposure to various types of management control systems and multi-disciplinary settings is an asset.

What We Offer

• Commitment to creating a diverse, equitable, and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives.
• Membership in TTC defined pension plan.
• A comprehensive package that covers health, dental, vision, and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism, and inclusion in the delivery of its services and in its workplaces. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women, and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred, or promoted into positions where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship, and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.