Manager, High Risk Sector Client Management

RBC; Toronto; On-site; CAD 100,000 - 120,000; Full time

Job summary

RBC seeks a Manager for the High Risk Sector Client Management role in Toronto. This position involves overseeing risk assessment processes for clients within sectors prone to financial crime, ensuring compliance with AML regulations, and coaching team members for high performance. The ideal candidate should possess strong analytical skills and a proactive approach to regulatory challenges.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Qualifications

• 2+ years of AML/Fraud knowledge.
• Strong written and oral communication skills required.
• Experience in people management or coaching.

Responsibilities

• Manage risk assessment and client onboarding processes.
• Ensure compliance with AML/CTF requirements.
• Communicate effectively with business partners and stakeholders.

Skills

Financial Crimes Knowledge

Communication

Organizational Skills

Analytical Aptitude

Problem-Solving

Education

University degree or equivalent experience

CAMS designation

Tools

Microsoft Office Outlook

Microsoft Excel

Microsoft Word

Job description

Manager, High Risk Sector Client Management

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Manager, High Risk Sector Client Management

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What is the opportunity?

As Manager, High Risk Sectors, you will support the Senior Manager, High Risk Sectors by providing direction and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients. This includes risk assessment and enhanced due diligence (EDD) processes to assess if a client is within RBC’s AML Risk Appetite. You will support one or more of: Correspondent Banking, Money Services Businesses, Cannabis Related Businesses, White Label ATMs, Alternative Lenders, Cheque Cashers, Payment Processors, Virtual Asset Service Providers,or other sectors identified as presenting higher risk of money laundering.

Job Summary

Job Description

What is the opportunity?

As Manager, High Risk Sectors, you will support the Senior Manager, High Risk Sectors by providing direction and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients. This includes risk assessment and enhanced due diligence (EDD) processes to assess if a client is within RBC’s AML Risk Appetite. You will support one or more of: Correspondent Banking, Money Services Businesses, Cannabis Related Businesses, White Label ATMs, Alternative Lenders, Cheque Cashers, Payment Processors, Virtual Asset Service Providers,or other sectors identified as presenting higher risk of money laundering.

As Manager, High Risk Client Management, you will also provide risk assessment approvals, coaching, and other routines to ensure that individual / collective teams’ knowledge is current, so that outcomes are based on a thorough understanding of risk involved and are made in the context of AML / CTF regulatory requirements.

What will you do?

• Prioritize and manage AML and Anti-Terrorist Financing (ATF) analyses and provide Key Risk Indicators for the purpose of mitigating financial, regulatory, reputational, and legal risk to RBC for higher risk clients.
• Partner with the FIU, Insights & Analytics, and Global AML Compliance to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach.
• Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory or procedural timeframes are met.
• Work with business partners and stakeholders to ensure that, where applicable, all issues /reviews are escalated appropriately within defined timelines and in accordance with RBC’s policies and procedures
• Help individuals and teams achieve high performance through building capabilities and effective coaching and performance management
• Effectively communicate with business partners and stakeholders to ensure a high degree of service standards and client care focus is maintained
• Provide input into the development of processes, guidance documents, tools and job aids as required, in order to enhance the HRS Strategy and ensure compliance with regulatory and policy requirements
• Provide feedback to the Manager/Senior Manager where gaps are identified regarding processes in order to ensure adherence to compliance with AML / CTF legislation, policies, and procedures
  
  

What do you need to succeed?

Must Have

• 2+ years of strong Financial Crimes, AML/Fraud knowledge to prevent the use of RBC’s financial services for money laundering and terrorist financing
• Strong written and oral communication skills
• Highly developed organizational skills and the ability to work within strict deadlines
• Some coaching and/or people management experience
• Skilled in Microsoft Office Outlook, Excel, Word applications
• Strong investigative and problem-solving skills
• Strong analytical aptitude and risk mindset
  
  

Nice to Have

• University degree or equivalent experience
• CAMS designation
• Strong knowledge of relevant predicate offences, e.g. fraud knowledge is considered an advantage
• Skilled in open source research
  
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
  
  

Job Skills

Anti Money Laundering Training, Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic Thinking

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-06

Application Deadline:

2025-06-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking and Financial Services

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