Senior Fraud and Identity Management Analytics Consultant

Equifax, Inc.; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading company in financial services is seeking a Senior Fraud & Identity Management Consultant to enhance client relationships and drive new revenue. The role requires extensive knowledge in fraud management and client consulting, with responsibilities spanning from pre-sales to implementation. Ideal candidates will have over 10 years of experience and strong consultative skills, along with a graduate degree and relevant certifications.

Qualifications

• 10+ years of experience in Fraud Management and AML/KYC.
• 7+ years in a client-facing consulting role.
• Strong consultative client management and solution management skills.

Responsibilities

• Act as subject matter expert in fraud and identity management.
• Provide sales and client support through technical consulting.
• Establish and maintain positive relationships throughout the sales cycle.

Skills

Fraud Management

Authentication

Anti-Money Laundering

Client Management

Negotiation

Education

Graduate Degree

Job description

Synopsis of the Role

We are seeking a highly motivated Senior Fraud & Identity Management Consultant to engage with prospects and existing clients by providing experienced pre- and post-sales consulting on technical or analytical solutions, from pre-sales, design, and follow-through to implementation. This may include understanding model development, strategy analysis, performance reporting, and other ad-hoc analyses and/or 3rd party technical solutions. The role involves enhancing client relationships, driving new programs/revenue, and increasing Equifax's mindshare within your assigned accounts. You will define and agree on innovative, best-in-class solutions for Equifax customers, based on actual customer data/input and insights to address their business challenges and strategic objectives. As a trusted advisor, you are responsible for maintaining a thorough understanding of the fraud and financial crimes landscape and the key drivers challenging the industry. Demonstrate a solid understanding of Equifax's technical and/or analytical solutions and data sets, and how they align with client business needs and challenges.

What you’ll do

• Be our subject matter expert in authentication, fraud, identity management, and AML/KYC, drawing on in-depth knowledge of Equifax solutions, data, fraud trends, industry requirements, system interfaces, and business process flow to deliver business insights.
• Provide sales and client support through business solutions and technical consulting by assessing, formulating, developing, and presenting solutions that support the client’s strategies.
• Provide clients with custom demos and proposal preparations, working strategically with the sales team throughout the entire sales cycle.
• Offer coaching for sales, technical, and business consultants on fraud management techniques and thought leadership in the market.
• Stay updated on fraud trends affecting various industries.
• Establish and maintain positive relationships throughout the sales cycle and beyond.
• Report to the leader of Identity and Fraud Consulting and collaborate with broader teams to build and craft product roadmaps, conveying customer requirements.
• Support marketing activities by attending, speaking at, and representing Equifax at trade shows, conferences, and other events.

What experience you need

• 10+ years of experience in Fraud Management, Authentication, and Anti-Money Laundering/Know Your Customer.
• 7+ years of experience in the industry, with insights into current and future priorities due to changing market conditions.
• 7+ years in a client-facing consulting role, leading, facilitating, and presenting in meetings, with a strong solution development approach.
• Strong consultative client management and solution management skills.
• Strong negotiating and contracting skills.
• Issue management and resolution skills.

What could set you apart

• Experience in public speaking at industry conferences or large internal groups.
• Experience in government, insurance, or financial services sectors.
• Experience writing white papers is an asset.
• Graduate Degree.
• Certifications such as ACAMS and/or CFE.
• Bilingual in English & French.