Senior Facility Manager, Regional Operations

BGIS; Mississauga; Sur place; CAD 84 000 - 106 000; Plein temps

Résumé du poste

BGIS is seeking a Facility Manager III to oversee a Canada-wide portfolio and ensure facilities are operated and maintained cost-effectively, safely, and efficiently under the contract. You will be BGIS’s primary contact with clients and tenants, driving performance, budgets, and proactive service delivery.

This role offers exposure to multi-site management across Canada, including budgeting, vendor coordination, and rapid incident responses to meet client expectations and contractual KPIs.

Qualifications

• Five to ten years’ experience in a property/facility management environment.
• Excellent communication and relationship management skills.
• Self-starter, willing to learn, able to work independently.
• Excellent business management/development skills.
• Excellent at planning and organising.
• Knowledge of building standards and requirements.
• Strong analytical and problem-solving skills.
• Superior communication and facilitation skills required to advise and influence client.
• Strong technical knowledge.
• Ability to multitask and meet strict deadlines under pressure.
• Ability to work in a high touch environment with high client expectations.

Responsabilités

• Is the single point of contact for a portfolio of properties and all facility related requests.
• Manages customer relationships and provides proactive communications.
• Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
• Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
• Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.
• Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs.
• Provides a "white glove" service level and experience for a portfolio of properties with a high touch need.
• Effectively manages escalations with a sense of urgency congruent with client expectations.
• Responsible for the development of budgets (O&M, Transaction rents etc) and be able to defend the logic to superiors and clients.
• Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
• Meet annual targets as per contractual performance indicator.

Connaissances

Facility management

Client relations

Communication

Planning & organizing

Problem solving

Formation

IFMA Certified Facility Manager

Certified Property Manager (IREM)

BOMI: FM Administrator Designation

BOMI: Real Property Administrator

Description du poste

BGIS is seeking a Facility Manager III to oversee a Canada-wide portfolio and ensure facilities are operated and maintained cost-effectively, safely, and efficiently under the contract. You will be BGIS’s primary contact with clients and tenants, driving performance, budgets, and proactive service delivery.

This role offers exposure to multi-site management across Canada, including budgeting, vendor coordination, and rapid incident responses to meet client expectations and contractual KPIs.