Senior Dispatch Transformation Lead

Midland Transport; Dieppe; On-site; CAD 90,000 - 120,000; Full time

Job summary

Midland Transport in Dieppe, NB, seeks a Senior Project Specialist - Dispatch to lead end-to-end deployment of dispatch solutions across the terminal network, ensuring readiness, go-live support, and stabilization. You will partner with Transition, Power Users, Product Owners, and operations teams to drive adoption and value realization.

The role demands deep expertise in dispatch processes, cross-functional collaboration, and experience deploying new tools in a multi-site environment, with a

Qualifications

• 5-8 years of experience in transportation dispatch, fleet coordination, logistics operations, or terminal management within LTL, freight, or distribution environments.
• Experience deploying processes, tools, or systems across multiple operational sites.
• Experience working within Agile, hybrid, or phased delivery models in enterprise transformation or technology implementation programs.

Responsibilities

• Act as the subject matter expert for dispatch processes and technology, building and transferring expertise to terminal teams.
• Lead end‑to‑end deployment of dispatch solutions from readiness through go‑live, hypercare, and stabilization.
• Assess terminal readiness across people, process, data, and technology; identify gaps and drive remediation.
• Onboard and support Power Users to enable testing, deployment, and adoption at each terminal.
• Support user acceptance testing and operational validation to ensure readiness before cutover.
• Collaborate with product, business, and solution teams to align dispatch solutions with real operational needs.
• Monitor adoption and performance post‑deployment, resolving issues and reporting insights to leadership.

Education

Bachelor's degree in Business, Supply Chain Management, Logistics, Transportation Management, Operations Management, or a related discipline, or equivalent experience

APICS CSCP

CLTD

Lean Six Sigma Green Belt

Job description

Midland Transport in Dieppe, NB, seeks a Senior Project Specialist - Dispatch to lead end-to-end deployment of dispatch solutions across the terminal network, ensuring readiness, go-live support, and stabilization. You will partner with Transition, Power Users, Product Owners, and operations teams to drive adoption and value realization.

The role demands deep expertise in dispatch processes, cross-functional collaboration, and experience deploying new tools in a multi-site environment, with a