Senior Director, Risk and Compliance

Taleo; Markham; Hybrid; CAD 134,000 - 167,000; Full time

Benefits offered by this job

Hybrid work

Pension plan

Tuition support

Staff perks

Housing solutions

Car-loan support

Job summary

SE Health in Canada seeks a Director of Risk and Compliance to provide strategic leadership for ERM and Compliance programs across the organization.

You will report to the VP, Risk and Compliance and oversee risk governance, policy development, and enterprise-wide risk assessments, driving continuous improvement and alignment with regulatory requirements.

Qualifications

• Master's degree or higher in a health administration, business, risk management or related field.
• CRM designation is an asset.
• Regulated healthcare professional in good standing preferred.

Responsibilities

• Lead the strategic design and continuous improvement of the organization's ERM framework.
• Oversee enterprise risk registry and risk-based monitoring across the organization.
• Provide risk guidance to senior leadership for decision-making and governance.
• Develop, implement and evaluate risk program policies and procedures.

Skills

Leadership

Strategic planning

Risk assessment

Communication

Project management

Education

Master's degree in Health Administration / Business Administration / Risk Management / Healthcare Quality

CRM designation (asset)

Tools

MS Office Suite

Risk management software

Job description

The Director, Risk and Compliance provides strategic leadership for and is accountable for the organization’s Enterprise Risk Management (ERM) and Compliance Programs through the strategic development, implementation, governance and continuous advancement of enterprise-wide risk, operational risk management frameworks, compliance frameworks, governance processes and programs across the organization.

Reporting to the VP, Risk and Compliance, the Director provides organizational oversight and strategic direction to ensure compliance with legal, regulatory and contractual requirements, and a consistent, proactive, and integrated approach to identifying, assessing, investigating, mitigating, monitoring, and reporting risk across the organization, while providing strategic risk advice to senior leadership to support organizational decision-making and achievement of corporate objectives.

Primary Accountabilities:

• Responsible for the strategic oversight, implementation, maintenance and continuous improvement of the organization's ERM framework and associated policies and procedures
• Oversee the Enterprise Risk Registry, ensuring enterprise-level risks are properly identified, assessed, and monitored
• Lead enterprise-wide risk assessments and provide strategic recommendations regarding organizational risk priorities and mitigation strategies.
• Analyze data to identify systemic, interconnected, and emerging risks that may have enterprise-wide implications.
• Oversee enterprise risk mitigation plans and report on risk trends, emerging risks and mitigation progress to senior leadership.
• Establish and maintain enterprise risk processes and accountability frameworks across the organization.
• Lead the Emergency Response and Preparedness Plan (ERPP), including business continuity planning and organization-wide exercises and activities.
  
• Responsible for strategic direction, developing, implementing and evaluating the organization’s risk management program.
• Lead the development, implementation, maintenance and evaluation of risk program policies and procedures.
• Manage the Risk Manager and provide leadership, advice and guidance.
• Oversee administration of risk system to ensure processes and procedures are followed
• Oversee risk management program, ensuring risks are reviewed, prioritized, assigned, and investigated and escalated as appropriate.
• Oversee and support complex risk investigations.
• Analyze data to identify trends and mitigate safety and operational risks.
• Responsible to ensure trends are monitored and utilized to identify and mitigate safety, and operational risks.
• Develop, implement and evaluate key performance indicators/metrics for the risk management program.
• Serve as the business lead for the risk management system.
• Provide consultation during program development, organizational change initiatives, and strategic projects.

Identify opportunities to strengthen risk management processes, systems, and reporting mechanisms and enterprise risk oversight.

Compliance

• Responsible for the strategic direction and design of the organization’s compliance program.
• Oversee the development, implementation, maintenance and evaluation of compliance structures, policies and accountability frameworks to promote adherence to legislation, contractual obligations and organizational policies and procedures.
• Provide leadership and direction to the Manager, Compliance.
• Oversee the management of the organization’s policy and procedure system.
• Establish key performance indicators to measure program effectiveness.
• Oversee audits, monitoring activities, and reporting mechanisms.
• Oversee and lead investigations, corrective actions and remediation efforts (where required).
• Advise senior leadership on compliance risks, emerging regulatory trends, and organizational risk exposure.
• Oversee ethics standards and program.
  

Education and Risk Culture

• Promote risk awareness and risk-informed decision-making throughout the organization.
• Design and develop education and training for leaders related to ERPP and enterprise risk.
• Foster culture of transparency, accountability, continuous improvement with an emphasis on just culture and psychological safety.
• Benchmark risk management practices against healthcare industry standards and leading practices.
  

Qualifications & Experience:

• Master's degree in Health Administration, Business Administration, Risk Management, Healthcare Quality, or a related field required.
• Canadian Risk Management (CRM) designation considered an asset.
• Regulated healthcare professional in good standing with the applicable regulatory college preferred.
• Minimum 10 years of progressive experience in healthcare enterprise risk management, including leadership of enterprise-wide risk programs, governance frameworks and organizational initiatives
• Demonstrated experience developing, implementing, and evaluating enterprise risk management strategies, governance structures, and mitigation plans within complex healthcare environments.
• Proven ability to lead organizational risk assessments, investigations, root cause analyses, and continuous improvement initiatives.
• Strong understanding of healthcare operations, quality, patient safety, compliance, and regulatory requirements.
• Experience presenting complex risk-related information, recommendations, and trends to senior leaders and executive stakeholders.
• Demonstrated ability to analyze data, identify emerging risks, and translate findings into actionable business insights and recommendations.
• Exceptional written and verbal communication skills, with the ability to influence and engage stakeholders at all levels of the organization.
• Strong presentation, facilitation, critical thinking, and problem-solving skills.
• Sound judgment and decision-making abilities, with a demonstrated ability to manage competing priorities in a complex and fast-paced environment.
• Proficiency with Microsoft Office applications, including Word and Excel, as well as risk management and reporting systems.
• Demonstrated ability to build collaborative relationships across departments and lead through influence.
• Project management experience considered an asset.
• Commitment to continuous learning, adaptability, and professional development in a dynamic healthcare environment.

Valid driver’s license and the ability to travel is a requirement.

• Competitive Total Rewards
  So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
• Flexibility & Belonging
  Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.

At SE, we are always looking for new, innovative ways to improve. You’ll be encouraged and supported to identify and make improvements to the way we do our work. As a social enterprise, we support research into Senior’s Health and Aging.

• Purpose & Impact
  Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.

Growth That Meets Your Ambition
Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

About SE Health
SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.
Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at [e-mail] .

AI and compensation details: We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The total target compensation for this position is $134,000 - $167,000. The compensation offered is determined based on the successful candidate’s relevant experience, skills, and competencies, taking into consideration internal equity.