Program Manager, SE Solutions Lab

Saint Elizabeth; Markham; Hybrid; CAD 72,000 - 91,000; Full time

Benefits offered by this job

Flexible hybrid work

Growth opportunities

Competitive total rewards

Job summary

SE Health is seeking a Program Manager, Solutions Lab to lead initiatives advancing innovation, managing pilots and strategic portfolios in a cross-functional setting. The role focuses on translating strategy into actionable plans and delivering measurable impact for communities served in Canada.

The candidate will drive collaboration across clinical, operations, digital, and corporate teams, with strong judgment and autonomy.

Qualifications

• Master’s degree preferred in health administration or related field.
• Equivalent combination of education and demonstrated capability will be considered.
• 4–7 years of relevant experience managing complex projects or portfolios.
• Experience in innovation, strategy, research, transformation, or cross-functional environments.
• Ability to lead initiatives independently in ambiguous or evolving environments.
• Strong written and verbal communication skills and experience engaging senior stakeholders.

Responsibilities

• Lead design, implementation, and evaluation of Solutions Lab initiatives.
• Translate strategy into action plans, milestones, and deliverables.
• Manage scope, timelines, risks, and reporting for cross-functional programs.
• Develop business cases and executive-level updates.
• Identify scaling, sustainability, and integration opportunities.
• Represent the Lab in internal groups and enterprise forums.

Skills

Project management

Portfolio management

Matrix leadership

Strategic thinking

Communication skills

Education

Master’s degree or equivalent

Job description

JOB SUMMARY:

The Program Manager, Solutions Lab plays a key leadership role in advancing SE Health's innovation agenda through the management of specialized initiatives, pilot programs, and strategic portfolios. Working within a dynamic, cross‑functional environment, this role contributes to system transformation, service innovation, and enterprise‑wide priorities that support the future of health and care delivery.

The position leads complex, multifaceted projects involving internal and external stakeholders across diverse sectors. The successful candidate brings strong strategic thinking, sound judgment, and the ability to translate ideas into scalable solutions that create meaningful impact for SE Health and the communities it serves.

JOB RESPONSIBILITIES:

Strategic Initiative & Portfolio Leadership

• Lead the design, implementation, and evaluation of assigned Solutions Lab initiatives or pilots.


• Translate high‑level strategy into actionable workplans, milestones, and deliverables.


• Manage project scope, timelines, risks, and reporting for complex, cross‑functional initiatives.


• Develop business cases, briefing materials, and executive‑level updates.


• Ensure initiatives align with enterprise priorities and long‑term strategic positioning.


• Identify opportunities for scaling, sustainability, and integration across the organization.

Cross‑Functional & Matrix Leadership

• Coordinate work across internal departments, frontline teams, and subject‑matter experts.


• Lead matrix teams without formal authority, ensuring clarity of roles, accountability, and progress.


• Build alignment across diverse functions, including clinical, operational, digital, and corporate teams.


• Navigate ambiguity and evolving priorities while maintaining forward momentum.


• Represent the Solutions Lab in internal working groups and enterprise forums.

External Partnerships & Ecosystem Engagement

• Develop and manage partnerships with external organizations, funders, innovators, academic institutions, or community partners.


• Support negotiation of partnership scopes, deliverables, and collaboration agreements.


• Represent SE Health in external meetings, events, and knowledge exchange forums.


• Monitor sector trends, emerging evidence, and best practices relevant to assigned portfolio.


• Contribute to thought leadership outputs, including reports, presentations, or publications.

Innovation, Evaluation & Continuous Improvement

• Design and test new models, tools, or approaches in emerging areas.


• Develop evaluation frameworks, success metrics, and performance dashboards.


• Analyze qualitative and quantitative data to inform decision‑making.


• Identify lessons learned and recommend adaptations or scaling pathways.


• Contribute to knowledge translation across the organization.

QUALIFICATIONS:

• Master’s degree preferred (e.g., Health Administration, Public Health, Business Administration, Social Innovation, Health Policy, or related field).


• Equivalent combination of education and demonstrated capability will be considered.


• 4–7 years of relevant experience or equivalent demonstrated capability in leading complex projects, initiatives, or specialized portfolios


• Experience in innovation, strategy, research, transformation, or cross‑functional environments.


• Confidence in responsible and ethical use of AI.


• Demonstrated ability to lead initiatives independently in ambiguous or evolving environments.


• Experience engaging senior stakeholders (Directors, Senior Leaders, external partners).


• Experience developing business cases, evaluation plans, or strategic reports.


• Strategic thinking and systems perspective.


• Strong project and portfolio management capability.


• Matrix leadership and influence without authority.


• Partnership development and relationship management.


• Innovation mindset and comfort with ambiguity.


• Analytical skills and data‑informed decision‑making.


• Strong written and verbal communication skills.


• Ability to synthesize complex information into clear executive‑ready materials.


• Leads complex initiatives end‑to‑end.


• Influences stakeholders across functional boundaries.


• Designs new models, pilots, or strategic approaches.


• Operates with high autonomy and sound judgment.


• Represents the organization confidently in external settings.


• Valid driver’s license and the ability to travel is a requirement.

Why Join SE Health?

• Competitive Total Rewards: So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car‑loan support, housing solutions and exclusive staff perks.


• Flexibility & Belonging: Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.


• Purpose & Impact: Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.


• Growth That Meets Your Ambition: Access tuition support, training and meaningful career pathways across a growing, future‑focused organization.

About SE Health

SE Health is a not‑for‑profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well‑being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility:

If you require accommodations due to illness or disability, please contact Talent Acquisition at [e-mail].

AI and compensation details:

We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a replacement. The total target compensation for this position is $72,000 - $91,000. The compensation offered is determined based on the successful candidate’s relevant experience, skills, and competencies, taking into consideration internal equity.