Senior Director of Services

Sault Community Career Centre; Sault Ste. Marie; On-site; CAD 73,000 - 91,000; Full time

Job summary

An established industry player seeks a Senior Director of Services to lead clinical and operational teams. This pivotal role involves overseeing service delivery, ensuring clients receive timely support, and fostering a culture of care. The ideal candidate will bring extensive experience in clinical settings, strong leadership skills, and a commitment to innovative, client-centered practices. Join a dynamic team dedicated to making a difference in the community, where your expertise will shape the future of service delivery and enhance the lives of those we serve.

Qualifications

• 5+ years in clinical settings with treatment interventions.
• Experience in clinical supervision and leadership.

Responsibilities

• Provide clinical and operational supervision to staff.
• Lead service planning and evaluation of client services.

Skills

Clinical Supervision

Emotional Intelligence

Conflict Management

Communication Skills

Case Management

Treatment Planning

Education

MSW or MA in Clinical Discipline

Registration with Professional College

Tools

EMHware

Microsoft TEAMS

ZOOM

MS Office Suite

Job description

Position: Senior Director of Services
Reports to: Senior Director of Services
Location: Sault Ste. Marie, In-Person

Status: Permanent, Full-Time
Salary: $73,928.40 – $90,308.40

Reference #ADM-0502-01
Posting Date: May 27, 2025, at 4:30 pm

JOB SUMMARY

Reporting to the Senior Director of Services, the Clinical Manager is a key member of the AFS Leadership Team. The Manager will provide both clinical and operational supervision to staff in the delivery of our extraordinary services, during regular office hours and on-call. In addition, the Manager oversees team service planning, the development, coordination, and evaluation of services to clients, as well as, interagency and community development with an innovation mindset. The Manager will lead from a strength-based, solution-focused, trauma-informed, client-centred approach encompassing anti-oppressive practice in a manner that aligns with AFS’s vision and mission, organizational values and strategic priorities.

To ensure our clients receive the right services, at the right time, by the right people, in the right place, it is the Manager’s prime responsibility to promote our culture of care with our staff. When our staff feel valued, inspired, supported and heard, the best conditions exist for our clients to receive extraordinary service, and AFS becomes one of the best places to work.

MINIMUM EDUCATION/REGISTRATION

• MSW or MA in a clinical discipline, with knowledge of child and adult mental health assessment, treatment planning, wrap-around service delivery, case management, research-based program replication, rural service delivery, clinical supervision, and various therapeutic and developmental modalities.
• Current registration and in good standing with a regulated professional college. An RSW or RP is required.
• Equivalent combinations of training and experience may be considered.

MINIMUM EXPERIENCE

A minimum of five years’ work experience in a clinical setting. This experience should encompass:

• treatment interventions from a feminist perspective for infants, children, youth, adults and families inclusive of:
  a. MST, CBT, DBT, EMT, Brief Narrative, Trauma informed, ASIST, Separation and Attachment, and Grief
  b. Individual, couple, family and group counselling

QUALIFICATIONS

• Supervisory and leadership experience with knowledge of and demonstrated ability in:
• Servant Leadership and Emotional Intelligence leadership approaches;
• Clinical supervision at the individual, team, and peer level that is supported through the certification of the supervisor in a clinical supervision program;
• Clinical practice standards, related legislation, and regulations;
• The development, monitoring and evaluation of initial assessments and treatment plans;
• Case management processes;
• Quality and continuous improvement programs including program evaluation;
• Budget development and management
• Accreditation standards and processes.
• Highly developed client/customer service, conflict and complaint management skills;
• Advanced communication and engagement skills;
• Excellent report writing skills that reflect critical thinking/analysis;
• Strong trouble-shooting skills and ability to capitalize on opportunities (service and organizational);
• Proficiency with computers, devices, and computer software, specifically case management information systems such as EMHware, Microsoft TEAMS, ZOOM, and the MS Office Suite including Word, Outlook, Excel, and PowerPoint.
• A valid Ontario driver’s license with the ability to travel and use a personally insured vehicle for business purposes;
• Ability to work flexible hours including evenings, , on-call and occasional weekends across various settings (school, home, office, and the community).
• Ability to provide services in both official languages (English/French) is an asset.
• Possession of a valid Ontario Class “G” Driver’s License, ability to travel, and use of a personal vehicle.
• Availability to work flexible hours including evenings and weekends, and on-call.
• Full COVID-19 vaccination.
• Must provide a clean Criminal Record Check.

Please visit us at www.algomafamilyservivces.ca/careers to view a full job description.

Algoma Family Services (AFS) is committed to equity in access to employment and is a diverse and inclusive workplace. We encourage applications from racialized persons, women, Indigenous peoples, persons with disabilities, 2SLGBTQIA+ and Gender Diverse persons, neurodiverse individuals, and others who may contribute to the further diversification of ideas. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.

PLEASE SEND YOUR COVER LETTER AND RESUME TO [e-mail] QUOTING REFERENCE #ADM-0502-01.