Applications Engineering, Service Specialist

ATS Corporation; Cambridge; Remote; CAD 70,000 - 110,000; Full time

Job summary

An established industry player in automation solutions is seeking an Applications Engineering, Service Specialist to join their dynamic team. This role involves developing and delivering technical proposals for automation projects, ensuring high-quality standards and on-time delivery. The ideal candidate will have a strong background in engineering, excellent communication skills, and a passion for problem-solving. With a commitment to innovation and customer satisfaction, this company offers a robust rewards package, including competitive salaries and comprehensive benefits. Join a global workforce dedicated to making a significant impact in the automation industry.

Benefits

Competitive starting salaries

Comprehensive health and dental benefits

Overtime pay

Employee bonus

RSP matching

Employee Share Purchase Program

Treat days

Gourmet coffee and beverages

Subsidized breakfast and lunches

Employee referral bonuses

Qualifications

• 5 years’ experience in applications engineering or related roles.
• Strong problem-solving capabilities and customer-oriented mindset.
• Knowledge of automation, robotics, and manufacturing processes beneficial.

Responsibilities

• Develop and write detailed technical proposals for automation projects.
• Collaborate with engineers and project managers for proposal development.
• Ensure quality and timely delivery of technical proposals.

Skills

Verbal/Written Communication

Salesforce

Excel

Word

PowerPoint

SharePoint

Outlook

Windows

Problem-Solving

Co-ordination Skills

Education

Post-secondary diploma or degree in mechanical/systems/electrical engineering

Tools

Salesforce

Excel

Word

PowerPoint

SharePoint

Outlook

Windows

Job description

Applications Engineering, Service Specialist

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Applications Engineering, Service Specialist

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Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.

At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our factory-wide automation solutions. At ATS Industrial Automation, what we do matters - both to our customers and to their customers. With 1000 skilled employees around the world, we design, build and service mission-critical automated assembly and test solutions for mobility, nuclear and specialty automation. Our customers are leaders in their industries and rely on us to deliver what we promise - on time and on budget. Combined with our broad product portfolio, financial strength and global presence, we provide our customers with the best automation solutions wherever and whenever they need them.

Major Duties

The Applications Engineering, Service Specialist ensures the quality, content and on-time delivery of proposals generated by the Service Applications team. This includes mechanical and electrical concepts, costing and proposal documents. In this role you are responsible for proposing solutions, costing, and developing service proposals for automation customers in the division. The role requires a highly motivated, customer-oriented individual with strong problem-solving capabilities, co-ordination skills, and general business aptitude. This is a remote position.

Specific Responsibilities

• Responsible for conceptual development, pricing and writing detailed technical proposals for all types of Service related and automation equipment projects.
• Works closely with customers, engineers, project managers and other technical staff in conceptual development, pricing and writing of Service-related technical proposals.
• Responsible for the quality, content and on-time delivery of technical proposals issued by the Service team.
• Collaborate with other ATS divisions worldwide to leverage regional resources
• Responsible for contributing to and ensuring proper content of all Pre-TCC meetings scheduled by his/her team.
• Facilitate meetings to converge on solutions and work plans
• Ensures adherence to applications policies and procedures.
• Will participate in recruiting activities when required.
• Will contribute as required, along with the Director of Service to capture plan strategies, ORR evaluation, TCC Approval, pre-bid alignment and bid reviews.
• Assisting sales team, pre-screening of opportunities with sales team and providing sales presentations to customer personnel, when required.
• Development of relevant tools, processes and improvement initiatives to ensure department procedural compliance and best practices.
• Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
• Adhere to all health and safety rules and procedures.
  
  

Qualifications

Education

• A post-secondary diploma or degree in mechanical/systems/electrical engineering or equivalent.
  
  

Skills

• Strong verbal/written communication skills.
• Knowledge of computer programs such as Salesforce, Excel, Word, PowerPoint, SharePoint, Outlook, and Windows.
  
  

Experience

• 5 years’ experience in applications engineering role, or in related roles such as Systems Design, Systems Engineering, Mechanical Design, Technical Inside Sales, Technical quoting or Proposal Writing.
• Must have the required post-secondary education coupled with technical aptitude.
• Working knowledge and/or familiarity with automation, robotics, machine controls, and manufacturing processes is beneficial.
  
  

Why should you join ATS Industrial Automation?

• Be a part of an engaged, empowered and innovative global workforce
• We offer a robust total rewards package- Competitive starting salaries, comprehensive health and dental benefits, overtime pay, employee bonus, RSP matching, Employee Share Purchase Program
• We provide awesome work perks such as treat days, gourmet coffee and beverages, subsidized breakfast and lunches in our cafeteria, employee referral bonuses and lots more.
• We are intentional about your professional growth and development through internal career opportunities and our educational reimbursement program.
  
  

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary

If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Automation Machinery Manufacturing

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