Senior Director - Global Key Account Management

Arvato; Canada; On-site; CAD 130,000 - 210,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Pay

401(k) with company matching up to 6%

Paid Time Off, holidays

Flexible Spending Accounts

Voluntary benefits (legal/financial, &

pet insurance

Employee Assistance Program

Tuition reimbursement and training

Job summary

Arvato is seeking a Director of Key Account Management, Tech, to oversee high-value client relationships and drive revenue growth. You will manage P&L, negotiate contracts, and develop strategic plans to enhance client value and opportunities.

You will lead global teams, mentor Directors and Managers, and coordinate cross-functional efforts to deliver exceptional service and measurable outcomes for key accounts.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• MBA or advanced degree preferred.
• 10–15 years of experience in key account management, business development, or a related field, with a senior leadership role.
• Proven track record of managing large, high-value client accounts and driving substantial revenue growth.
• Extensive experience in strategic planning, P&L management, and financial oversight.
• Demonstrated success in negotiating complex contracts and managing key relationships globally.

Responsibilities

• P&L management for key client accounts.
• Drive revenue opportunities by integrating supply chain solutions with client systems and strategic account plans.
• Lead senior-level client interactions, manage negotiations, and create client presentations.
• Oversee quarterly business reviews, invoicing, and supply chain performance discussions.
• Directly manage Directors and Managers associated with key accounts, guiding growth initiatives.
• Collaborate with global teams to refine supply chain processes and present findings to clients and stakeholders.

Skills

Key account management

P&L management

Strategic planning

Negotiation

Team leadership

Global coordination

Education

Bachelor’s degree in Business Administration

MBA or advanced degree

Job description

Arvato is seeking a Director of Key Account Management, Tech, to oversee high-value client relationships and drive revenue growth. You will manage P&L, negotiate contracts, and develop strategic plans to enhance client value and opportunities.

You will lead global teams, mentor Directors and Managers, and coordinate cross-functional efforts to deliver exceptional service and measurable outcomes for key accounts.