Global Key Account Growth Lead

Dentons; Toronto; On-site; CAD 60,000 - 75,000; Full time

Job summary

Dentons is seeking an experienced professional to support the Global Key Account Program, assisting Global Directors in executing client-centric growth strategies. You will collaborate with regional leaders, attorneys, and business development teams to align initiatives with measurable client value.

Responsibilities include documenting outcomes from key meetings, maintaining account plans, and coordinating with CRM teams to ensure data quality and timely execution of initiatives across major

Qualifications

• 3–5 years of experience in a law firm or professional services business development or marketing role.
• Working knowledge of legal AI platforms such as Harvey, Legora, or comparable tools.
• Excellent communication skills with the ability to present to firm leadership.
• Proficiency in Excel, SharePoint, CoPilot and AI tools for project management.

Responsibilities

• Lead and manage projects that support and advance the Dentons Global Key Account Program, ensuring alignment with strategic objectives.
• Document and capture key outcomes, decisions, and action items from Global Key Account meetings.
• Maintain and continuously update client information, including reports, account plans, and client portal content, ensuring accuracy and relevance.
• Proactively engage with internal stakeholders, providing insights and information to help drive business objectives for key client relationships.
• Actively participate in Global Key Account meetings and contribute to ongoing strategy discussions.
• Maintain detailed and up-to-date account plans, incorporating new developments, insights, and changes following each interaction.
• Support follow-up activities by coordinating with internal teams to ensure timely execution of agreed action steps.
• Partner with CRM managers to maintain high-quality client data, ensuring contacts are accurately captured and included in relevant communications, events, and campaigns.
• Support regional client and market leaders, as well as attorneys, in delivering client development initiatives and events.
• Respond to attorney and internal stakeholder requests in a professional, timely, and client-focused manner.
• Lead the preparation and delivery of monthly reporting for the Global Key Account Program, highlighting performance, insights, and opportunities.
• Collaborate with client and market leaders to drive tailored business development initiatives that support growth across key accounts.
• Coordinate and collaborate with peers, share project completion responsibilities and work to provide efficient and positive support across the GKA program.
• Contribute positively to a high-performing, collaborative team culture by demonstrating a proactive mindset, strong work ethic, and commitment to excellence.

Skills

Interpersonal skills

Communication skills

Fluent English

Education

Undergraduate degree in marketing, communications, sales or organizational development

Tools

Excel

SharePoint

CoPilot/AI tools

Job description

Dentons is seeking an experienced professional to support the Global Key Account Program, assisting Global Directors in executing client-centric growth strategies. You will collaborate with regional leaders, attorneys, and business development teams to align initiatives with measurable client value.

Responsibilities include documenting outcomes from key meetings, maintaining account plans, and coordinating with CRM teams to ensure data quality and timely execution of initiatives across major