Strategic Accounts Director, Global Studios (Hybrid)

Dept Holding B.V.; Toronto; Hybrid; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Flexible hybrid/remote policy

Competitive salary based on experience

Mental health support

15 days holiday (plus holidays)

Refreshments in the office

Family-friendly policies

Training and development

Buddy programme

Company-wide charitable initiatives

Job summary

DEPT is a Growth Invention company blending technology and marketing to drive growth for ambitious brands. As Account Director, you will lead relationships with clients at all levels and oversee the delivery of substantial integrated campaigns.

You’ll manage briefs from start to finish, plan and assign work, and partner with designers, copy leads, and producers to ensure profitable, high‑quality outcomes. Hybrid work embraces flexibility and collaboration.

Qualifications

• Strong account, project, budget, and stakeholder management skills.
• Excellent organisation with the ability to manage multiple priorities in a fast-paced environment.
• Strong communication, problem-solving, and decision-making abilities.
• Experience leading and developing high-performing teams.
• Commercial awareness with business development and client growth experience.
• Knowledge of digital production and creative workflows.
• Proactive, adaptable, and solutions‑focused with strong attention to detail.
• Proficiency with Microsoft Office and project management tools.

Responsibilities

• Manage client accounts and projects from briefing through delivery, ensuring work is completed on time, on budget, and to a high standard.
• Build and maintain strong client relationships, acting as a trusted advisor and managing expectations.
• Coordinate cross-functional teams, balancing workloads and communicating client feedback effectively.
• Oversee project scope, budgets, contracts, and resources to maximise account performance and profitability.
• Lead account planning, proposals, presentations, and new business opportunities.
• Drive process improvements and ensure consistent delivery across all projects.
• Monitor account performance and provide strategic recommendations based on client objectives and results.
• Mentor and support junior team members, resolving project challenges and escalations.
• Lead and develop project teams, delegating work effectively and fostering collaboration.
• Support hiring, onboarding, performance management, and professional development.
• Encourage innovation, continuous improvement, and high-quality delivery across the team.
• Manage change effectively and communicate priorities to ensure smooth execution.

Skills

Account management

Project management

Budget management

Stakeholder management

Team leadership

Commercial awareness

Digital production knowledge

Microsoft Office

Tools

Project management tools

Job description

DEPT is a Growth Invention company blending technology and marketing to drive growth for ambitious brands. As Account Director, you will lead relationships with clients at all levels and oversee the delivery of substantial integrated campaigns.

You’ll manage briefs from start to finish, plan and assign work, and partner with designers, copy leads, and producers to ensure profitable, high‑quality outcomes. Hybrid work embraces flexibility and collaboration.