Senior Director, Canada Strategic Accounts

MedMe Health Limited; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive Health Benefits: Full

Group RRSP

Professional Development

Work-from-Home Stipend

Office Closure for Holidays

Company Retreats

Job summary

MedMe Health Limited in Toronto is hiring a Head of Strategic Accounts, Canada to own MedMe's largest Canadian enterprise and partnership accounts. The role is senior by nature, focusing on retention, adoption, and removing day-to-day account management from the founders.

You will drive retention and adoption across major national accounts, identify upsell opportunities within existing product lines, and partner with Product, CS, and Support to resolve escalations.

Qualifications

• Senior account management experience with large, complex accounts.
• Executive-level relationship management and presence.
• Proven track record of driving retention and adoption in existing accounts.

Responsibilities

• Own the full relationship for MedMe's largest Canadian enterprise and partnership accounts.
• Drive retention and adoption across those accounts.
• Identify and close upsell within existing product lines.
• Serve as senior point of contact for top Canadian relationships.
• Build account plans and QBR cadences for top accounts.
• Partner cross-functionally with Product, CS, and Support to resolve escalations.

Skills

Senior account management

Executive-level relationships

Retention & adoption

Cross-functional collaboration

B2B enterprise

Job description

MedMe Health Limited in Toronto is hiring a Head of Strategic Accounts, Canada to own MedMe's largest Canadian enterprise and partnership accounts. The role is senior by nature, focusing on retention, adoption, and removing day-to-day account management from the founders.

You will drive retention and adoption across major national accounts, identify upsell opportunities within existing product lines, and partner with Product, CS, and Support to resolve escalations.