Senior Delivery Manager: Enterprise SaaS Migration Lead

Sycle; Vancouver; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with matching

Paid time off

Internet stipend

Tuition reimbursement

Job summary

Sycle in Vancouver, BC, is seeking a results-driven Senior Delivery Manager to lead product delivery and technical strategy for a key enterprise account. You will drive a multi-year legacy-to-SaaS migration while balancing ongoing feature delivery, security remediation, and integration needs.

This fast-paced role rewards cross-functional leadership and clear, client-focused communication across Engineering, Strategic Account Management, and Business Analysis.

Qualifications

• Audiology & Hearing Care domain expertise strongly preferred.
• Experience managing strategic enterprise software accounts and presenting to external client stakeholders and executives.
• Hands-on experience with APIs, data architecture, security remediation and complex system integrations.

Responsibilities

• Own the strategic product relationship for a key enterprise account and communicate progress to executives.
• Lead legacy-to-SaaS migration planning, data migrations and integration efforts.
• Understand system architecture, APIs, DevOps dependencies and data flows to guide engineering teams.
• Balance multiple initiatives including client features, technical debt, integrations, and platform stability.
• Translate unstructured client needs into actionable product requirements for delivery teams.

Skills

Audiology domain knowledge

Enterprise account management

Technical acumen

Resilience & conflict management

Platform migrations

Delivery optimization

AI-augmented delivery

Tools

APIs

Data architecture

Security remediation

System integrations

Job description

Sycle in Vancouver, BC, is seeking a results-driven Senior Delivery Manager to lead product delivery and technical strategy for a key enterprise account. You will drive a multi-year legacy-to-SaaS migration while balancing ongoing feature delivery, security remediation, and integration needs.

This fast-paced role rewards cross-functional leadership and clear, client-focused communication across Engineering, Strategic Account Management, and Business Analysis.