Senior Communications Advisor

City Of Edmonton; Edmonton; Hybrid; CAD 92,000 - 116,000; Full time

Job summary

City of Edmonton is seeking a Senior Communications Advisor to lead the Edmonton Transit Service branch within City Operations. You will oversee a team of communications professionals, provide strategic guidance, and partner with leadership to drive communications across projects and programs.

The role emphasizes staff development, issues management, and collaboration to enhance the City's image and public engagement across multiple channels.

Qualifications

• Post-secondary graduation in a communications, public relations, or related field.
• Minimum four (4) years of progressively responsible experience in a designated public relations, public affairs, or public information position.
• Minimum two (2) years of communications experience in a similar organization.
• One (1) year of experience in a related supervisory capacity.

Responsibilities

• Lead and supervise a team of communications professionals.
• Provide strategic communications advice to business partner leadership teams.
• Coordinate responses to public, media and Council.
• Develop, coordinate and deliver high-quality communications plans and products.
• Coach and mentor staff and manage staffing, onboarding and performance reviews.

Skills

Supervisory experience

Media relations

Strategic communications

Public relations

Team leadership

Education

Post-secondary education in communications/Public relations

Diploma in communications/Public relations

Accreditation in IABC/CPRS (asset)

Job description

Job Number: 56169Do you have a passion for our city and the initiatives that make this place uniquely Edmonton? As a Senior Communications Advisor supporting Edmonton Transit Service branch within the City Operations department, you will provide dedicated communications strategy and team guidance in the delivery of safe, convenient, reliable and accessible transit service to Edmontonians.As a Senior Communications Advisor, you will be responsible for leading and supervising a team of communications professionals, providing day-to-day communication services, and offering strategic communication advice and planning. This involves developing and supervising staff, overseeing the creation and delivery of high-quality communications products, and providing strategic counsel to business partner leadership teams. The role requires a proactive approach to issues management, strong collaboration skills and the ability to thrive in a fast-paced environment.What will you do?Develop, supervise and motivate a team of high-performing communications and marketing professionals to produce excellent work for business partners and the people of EdmontonResponsible for staff, onboarding, offboarding and resource planningAssess skills and training needs of team membersAccountable for approving time entry, conducting formal and informal performance reviews and evaluations, resolving conflicts, and guiding staff to appropriate internal resourcesProvide ongoing coaching and mentorshipManage staff schedules, workload and priorities to ensure consistent support to the branchOversee the development, coordination, and delivery of high quality communications products that promote and enhance the City's image, brand, and reputationEnsure proper processes and approvals are followed and implemented by team membersProvide guidance to staff in the areas of communications strategy and plans, messaging and tacticsCoordinate and approve responses to the public, media and CouncilProvide strategic communications consultation and advice to business partner leadership teamsProvide direct strategic and tactical communications support for complex and/or high profile projects, initiatives or programsQualifications:Post-secondary graduation in a communications, public relations, or related fieldSupplemented by a minimum of four (4) years of progressively responsible experience in a designated public relations, public affairs, or public information positionMinimum two (2) years of communications experience in a similar organizationOne (1) year of experience in a related supervisory capacity-or-Diploma in a communications, public relations, or related fieldSupplemented by a minimum of six (6) years of progressively responsible experience in a designated public relations, public affairs, or public information positionMinimum two (2) years of communications experience in a similar organizationOne (1) year of experience in a related supervisory capacityAssets:Accreditation in the International Association of Business Communicators (IABC) or Canadian Public Relations Society (CPRS)Skills required for success:Extensive knowledge of the requirements of mass communication media, internal and external communications planning and public relations principles and practicesDemonstrated experience in a supervisory role supplemented by demonstrated collaborative and team building skillsExperience in successfully creating, developing, implementing and evaluating communication plansExtensive traditional media relations understanding and experienceDigital and social media understanding and experienceSuperior issues identification and management skillsAbility to work in a fast-paced environment with multiple projects and competing deadlinesAlignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)Embracing a culture of equity, diversity, reconciliation and inclusionConditions of Employment:Applicants may be testedWork Environment:Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advanceThe City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about our benefits https://bit.ly/COEbenefits.Up to 1 permanent full-time positionHours of Work: 33.75 hours per weekSalary Range: $52.414 - $65.871 (Hourly); $92,340.36 - $116,048.230 (Annually)Recruitment Consultant: AG/SOEdmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.Classification Title: Public Information Officer IIIPosting Date: Oct 5, 2026Closing Date: Oct 18, 2026 11:59pm (MDT)Number of Openings (up to): 1 - Permanent Full-timeUnion : CSU 52Department: DCMO - Communications and EngagementWork Location(s):11th Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4