Senior Commercial Lines CSR - Insurance

JobsMedia.io; St. Catharines; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Hello World Recruitment in Toronto specializes in insurance opportunities across North America. We seek a Senior Commercial Lines CSR to provide high-level support to the commercial department, servicing mid-market clients with precision.

Hybrid role offering collaboration with Producers and Marketers, a salary range of 60,000–100,000 CAD plus benefits, and a focus on accuracy in endorsements, renewals, and data management using Applied EPIC.

Qualifications

• 5+ years of experience in commercial brokerage support.
• Active RIBO license is required.
• Proficiency with Applied EPIC software.
• Strong organizational and time-management skills.

Responsibilities

• Service excellence: manage day-to-day service needs of a commercial portfolio.
• Process endorsements, renewals, and certificates with high attention to detail.
• Communicate with carrier partners to resolve policy issues and secure updates.
• Assist the commercial team with complex policy data management in Applied EPIC.

Skills

Active RIBO license

Applied EPIC

Organizational skills

Time management

Tools

Applied EPIC

Job description

At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.

We’re looking for a Senior Commercial Lines CSR in Toronto. This role provides high-level support to the commercial department, ensuring a seamless experience for mid-market clients.

3 Reasons To Apply

• Collaborative Environment: Work closely with Producers and Marketers in a team-based setting.
• Competitive Pay: Salary range of $60,000 – $100,000 plus benefits.
• Hybrid Balance: A stable role with a great mix of remote and in-office work.

Responsibilities

• Service Excellence: Manage the day-to-day service needs of a commercial portfolio.
• Documentation: Process endorsements, renewals, and certificates with high attention to detail.
• Underwriter Liaison: Communicate with carrier partners to resolve policy issues and secure updates.
• Technical Support: Assist the commercial team with complex policy data management in Applied EPIC.

Desired Skills

• 5+ years of experience in commercial brokerage support.
• Active RIBO license required.
• Proficiency in Applied EPIC.
• Strong organizational and time-management skills.