Senior Client Relationships Lead — Payments

Interac Corp.; Toronto; Hybrid; CAD 130,000 - 160,000; Full time

Benefits offered by this job

Generous vacation and wellness days

Comprehensive employer-paid benefits

RRSP program

Flexible hybrid work model

24/7 employee assistance program

Pregnancy and parental leave top-up

Charitable donation matching with Univ

Job summary

Interac Corp. in Canada is seeking a Client Relationships Lead to develop and execute sales and relationship strategies for designated clients, including financial institutions and credit unions.

You will engage in consultative selling of Interac products and services, bring thought leadership to key stakeholders, and serve as the primary escalation point for client issues. This role drives commercial outcomes within a dynamic payments landscape.

Qualifications

• 10+ years sales and relationship management experience in the financial services industry, preferably in payments.
• Eligibility to work for Interac Corp. in Canada in a full-time capacity.
• Proven success in business development activities including prospecting and referrals.
• Proven track record of building and maintaining strong client relationships.
• Deep understanding of clients’ business including payment strategies across all product/service platforms.

Responsibilities

• Developing and executing account plans and proactively identifying new sales and revenue generating opportunities.
• Utilizing a consultative sales approach that ensures a profitable outcome for both Interac and its clients.
• Deepening existing relationships in an increasingly competitive environment.
• Fostering productive relationships at all levels within client institutions and the Interac organization.
• Acting as the primary point of escalation for client issues.
• Participating, leading, and representing Client Solutions at Advisory Committees with the designated functional department, as assigned.
• Supporting Product Development by participating at all points of the Interac Delivery model including sharing client strategies and priorities.
• Advocating on behalf of clients internally to ensure that the voice of clients is captured in future product and process enhancements.

Skills

Account management

Sales leadership

Consultative selling

Payments knowledge

Stakeholder management

Education

Post secondary degree in Commerce or Business Administration

Tools

CRM software

Job description

Interac Corp. in Canada is seeking a Client Relationships Lead to develop and execute sales and relationship strategies for designated clients, including financial institutions and credit unions.

You will engage in consultative selling of Interac products and services, bring thought leadership to key stakeholders, and serve as the primary escalation point for client issues. This role drives commercial outcomes within a dynamic payments landscape.