Senior Car Rental Customer Support Specialist

Enterprise Holdings; Canmore; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading mobility solutions provider in the Town of Canmore is seeking a Customer Assistance Representative Sr to provide high-level customer service and assist with branch operations. The ideal candidate will have experience in customer service or sales, a valid Alberta Class 5 driver's license, and must reside within a 30km radius of Canmore. This full-time role offers $20.50 per hour and includes benefits such as paid time off and health coverage.

Benefits

Paid time off

Employee discount

Retirement savings plan

Extended Health Benefits

Life Insurance

Training and development

Qualifications

• Minimum of 1 year of customer service or sales experience in retail or administrative support.
• Valid Alberta Class 5 driver's license with a clean driving record.
• Authorized to work in Canada without requiring sponsorship.

Responsibilities

• Assist customers and assess their rental needs both in person and over the phone.
• Manage incoming and outgoing calls for reservations and information.
• Process vehicle returns and check-ins efficiently.

Skills

Customer service

Sales experience

Communication

Education

High school diploma

Some college preferred

Job description

A leading mobility solutions provider in the Town of Canmore is seeking a Customer Assistance Representative Sr to provide high-level customer service and assist with branch operations. The ideal candidate will have experience in customer service or sales, a valid Alberta Class 5 driver's license, and must reside within a 30km radius of Canmore. This full-time role offers $20.50 per hour and includes benefits such as paid time off and health coverage.