Senior Business Analyst – IT Digital Transformation

ThoughtStorm Inc.; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

ThoughtStorm Inc. is seeking a Senior Business Analyst to drive IT digital transformation initiatives. The role focuses on gathering and documenting business, system, and data requirements, and aligning them with IT solutions.

You will analyze workflows, create Visio diagrams, swimlanes, and process flows, and develop user stories, use cases, and acceptance criteria for the teams. You will lead workshops and interviews with stakeholders, perform SQL data analysis, and groom backlogs using Azure

Qualifications

• Gather, analyze, and document business, system, and data requirements for IT solutions and digital transformation initiatives.
• Lead requirements workshops, JAD sessions, and stakeholder interviews with business users, IT teams, and external vendors.
• Perform database analysis and SQL to support data analysis, requirements validation, and solution assessment.
• Experience with CRM, ERP, or cloud-based solutions; exposure to Microsoft Dynamics CRM, MuleSoft, and Java/React-based applications is beneficial.
• Prior Public Sector or government experience preferred.

Responsibilities

• Gather, analyze, and document business, system, and data requirements.
• Analyze workflows; create Visio diagrams, swimlane diagrams, process flows, and Figma prototypes.
• Develop user stories, use cases, acceptance criteria, and functional/technical specifications for development teams.
• Lead requirements workshops, JAD sessions, and stakeholder interviews with business users, IT teams, and external vendors.
• Coordinate QA testing and User Acceptance Testing (UAT) with development teams across the SDLC.

Skills

Business Analysis

Requirements Gathering

Process Improvement

Data Analysis

SQL

Visio Diagrams

Swimlane Diagrams

Figma Prototypes

User Stories

Use Cases

Acceptance Criteria

Functional Specs

Azure DevOps

JIRA

Confluence

Scrum

Kanban

Waterfall

CRM

ERP

Cloud Solutions

Dynamics CRM

MuleSoft

Java/React

Governance

Public Sector

Tools

Azure DevOps

JIRA

Confluence

Visio

Swimlane Diagrams

Figma

Job description

Job Title: Senior Business Analyst - IT Digital Transformation

• Gather, analyze, and document business, system, and data requirements for IT solutions and digital transformation initiatives.
• Analyze business workflows and create Visio diagrams, swimlane diagrams, process flows, and Figma prototypes.
• Develop user stories, use cases, acceptance criteria, and functional/technical specifications for development teams.
• Lead requirements workshops, JAD sessions, and stakeholder interviews, liaising with business users, IT teams, and external vendors.
• Perform database analysis and SQL to support data analysis, requirements validation, and solution assessment.
• Manage and groom product backlogs using Azure DevOps, JIRA, and Confluence, supporting Agile (Scrum/Kanban) and Waterfall methodologies.
• Drive systems re-engineering, workflow optimization, process improvement, and automation initiatives.
• Coordinate QA testing and User Acceptance Testing (UAT), brief requirements to development teams, and collaborate throughout the software development lifecycle.
• Experience with CRM, ERP, or cloud-based solutions is an asset; exposure to Microsoft Dynamics CRM, MuleSoft, and Java/React-based applications is beneficial.
• Prior Public Sector or government experience is preferred, with knowledge of governance frameworks, regulatory compliance, and public service delivery.