Business Analyst - Junior

The Code Crackers; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

The Code Crackers is seeking an experienced Business Analyst to deliver I+IT analysis for diverse client needs in Toronto. You will gather, document, and analyze business requirements, and help establish policies and standards for a robust business analysis practice.

Applicants should demonstrate strong analytical, problem-solving, and communication skills, with proficiency in JIRA, Confluence, Azure DevOps, and modeling tools. A collaborative, deadline-driven team player is essential.

Qualifications

• Data & BA requirements gathering, analysis and documentation.
• Stakeholder engagement and effective communication with business and IT.
• Proficiency with BA tools (JIRA, Confluence, Azure DevOps) and modeling tools.

Responsibilities

• Provides a comprehensive range of I+IT business analysis services for clients with diverse needs.
• Interacts with business stakeholders to understand requirements through gathering, documenting, and analyzing business needs.
• Promotes BA policies, processes, standards and best practices within the organization.

Skills

Data & BA Requirements

Stakeholder Engagement

Technical & Tools Proficiency

Tools

JIRA

Confluence

Azure DevOps

Visio

Lucidchart

MIRO

Figma

SharePoint

MS Teams

Job description

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined. Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches. Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies. Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives. Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc. Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects. Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders. Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up. Experience developing strategies, preparing business cases and cost-benefit analysis. Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement. Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope. Awareness of emerging I&IT trends and technologies. Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills. A team player with a track record for meeting deadlines.

Desirable Skills

• Experience in the use of information retrieval packages
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
• Experience in structured, object oriented and agile methodologies for user requirements
• Experience developing performance measures for business analysis evaluation and subsequent follow-up
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Skills Experience and Skill Set Requirements

1. 1. Data & Business Analysis & Requirements Management (35%) Proven experience in gathering, analyzing, and documenting data, system, and business requirements. Expertise in Business Analysis working visio diagrams and swim lane diagrams Ability to define use cases, user stories, and acceptance criteria for IT solutions. Strong analytical skills for identifying business problems and proposing solutions. Experience in systems re‑engineering and workflow optimization. Experience with database analysis and SQL language.
2. 2. Stakeholder Engagement & Communication (25%) Ability to effectively liaise between business users, IT teams, and external vendors. Experience leading requirements workshops, JAD sessions, and stakeholder interviews. Excellent documentation and presentation skills for communicating business needs to technical teams. Strong negotiation and facilitation skills to align diverse stakeholder interests.
3. 3. Technical & Tools Proficiency (15%) Hands‑on experience with data and business analysis tools, including: JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration). Visio, Lucidchart, MIRO (for process modeling and workflow visualization), figma SharePoint, MS Teams (for document manage