senior business analyst

Employment US-Agency; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Randstad Canada in Toronto is seeking a highly accomplished Senior Business Analyst for an enterprise‑level 12‑month contract. You will lead requirements architecture, business case development, and functional design, translating complex business needs into technical specifications onsite.

You will bridge business stakeholders, SMEs, and delivery teams across Waterfall, Iterative, and Agile methodologies, conducting JAD sessions, process re-engineering, data modeling, and traceability.

Qualifications

• Extensive senior-level business analysis experience in large IT environments.
• Expertise in developing business cases, cost-benefit analyses and feasibility studies.
• Experience with use-case modeling, process flow mapping and data modeling.
• Ability to adapt BA practices across Waterfall, Iterative and Agile lifecycles.
• Knowledge of digital accessibility standards (AODA) and SDLC.

Responsibilities

• Lead comprehensive business analysis to evaluate problems, opportunities and document requirements for technology solutions.
• Facilitate requirements sessions, JADs, interviews and focus groups with stakeholders.
• Author detailed deliverables including business cases, feasibility studies and user stories.
• Perform process re-engineering, data modeling, and business rules definitions.
• Ensure governance, traceability, and change management across projects.
• Translate business and data requirements into technical specifications for development teams.
• Support testing, UAT and rollout activities.

Skills

Senior Business Analysis

JAD sessions

Requirements Elicitation

Enterprise Architecture

SDLC

Tools

Visio

CASE tools

Job description

We are seeking a highly accomplished Senior Business Analyst for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier business analysis, requirements architecture, and functional design capacity, specializing in assessing complex business needs and translating them into comprehensive technology specifications.

As a principal business analyst, you will bridge the gap between business stakeholders, subject matter experts, and technical delivery teams. Operating fully onsite in Toronto across various delivery methodologies (Waterfall, Iterative, and Agile), you will lead requirements-gathering sessions, execute business process re-engineering, construct conceptual/logical data models, and author detailed business cases. This position is ideal for a seasoned analysis authority who can drive business improvements, establish performance measures, and ensure solutions comply with enterprise architecture standards and digital accessibility regulations.

Location: Toronto, ON

Assignment Type: Onsite

Contract Duration: 12-month contract (with potential for extension)

Advantages

• End-to-End Analysis Leadership: Own full-lifecycle analysis, from feasibility studies and cost-benefit assessments to business case development and UAT execution.
• Diverse Project Methodologies: Apply flexible analysis approaches across Agile, Waterfall, and Iterative development lifecycles.
• Process Re-Engineering Focus: Drive business improvements through cost-effective service delivery models and optimized process mapping.
• Specialized System Exposure: Opportunity to leverage niche domain expertise in property tax, municipal assessment, and tax analysis applications.

Responsibilities

• Lead and conduct comprehensive business analysis to evaluate business problems, identify opportunities, and document requirements for technology solution development.
• Facilitate interactive requirements-gathering sessions, JAD workshops, interviews, and focus groups with business stakeholders and subject matter experts.
• Author detailed business analysis deliverables, including business cases, feasibility studies, cost-benefit analyses, user stories, and non-functional requirements.
• Perform business process re-engineering, conceptual and logical data modeling, process flow mapping, use case modeling, and business rules definitions.
• Apply established enterprise architecture guidelines, gating processes, and project management methodologies throughout all project phases.
• Establish traceability matrices, define performance measurement frameworks, and monitor business analysis evaluation metrics.
• Translate business and data requirements into clear technical specifications for software development and integration teams.
• Manage requirements change requests, ensure policy and standards compliance, and maintain documentation for auditing and governance purposes.
• Support quality assurance planning, test execution strategies, user acceptance testing (UAT), and change management efforts.
• Prepare briefing notes, executive presentations, status reports, and recommendations for leadership decision-makers.

Qualifications

• Business Analysis Tenure: Extensive senior-level experience leading and conducting business analysis within large IT environments.
• Core Artifacts & Modeling: Proven expertise in business case development, cost-benefit analysis, feasibility studies, use case modeling, process flow mapping, and logical data modeling.
• Elicitation & Facilitation: Demonstrated experience planning and leading JAD sessions, stakeholder workshops, and requirements elicitation activities using CASE tools or Visio.
• Methodology Flexibility: Proven ability to adapt business analysis practices across Waterfall, Iterative, and Agile development lifecycles.
• Accessibility & Governance: Working knowledge of digital accessibility standards (AODA) and formal systems development life cycles (SDLC).

Preferred Assets

• Domain Experience: Demonstrated experience with property tax, property assessment, municipal taxation, or tax analysis systems (experience with tax analysis applications such as OPTA is a strong asset).
• Information Management: Knowledge of information management policies, data retrieval packages, and object-oriented analysis techniques.
• Soft Skills & Delivery Attributes: Stakeholder Negotiation & Consultation: Superior verbal and written communication, consultation, and negotiation skills to manage requirements changes and build consensus.
• Critical Thinking & Problem Solving: Exceptional analytical and problem-solving capabilities to resolve complex business problems systematically.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.